IT Technician

Responsible for onsite service and support needs for our business, vendors and customers. This relates to all technology, including workstations, servers, printers, networks, and vendor specific hardware and software. Primary duties: Troubleshoot and repair desktop hardware and software Provide on-site assistance deploying/maintaining desktops, servers, routers, switches, software Document work and track time thoroughly and accurately Actively participate and contribute to team and company meetings Occasionally work nights and/or weekends when we do service-affecting work to minimize customer downtime during business hours Required qualifications: Strong and demonstrable verbal and written communication skills Demonstrable attention to detail Ability to follow directions and policies precisely Superior knowledge and/or experience in the following technologies: Microsoft Desktop Operating Systems Microsoft Office Applications Smartphones/Mobile Devices -- iPhone/iPad Extra: Experience and/or certifications in the following technologies: Microsoft Active Directory Microsoft Exchange Microsoft Terminal Services/Remote Desktop Services About the work environment… All work will be onsite at our heavy industrial manufacturing facility. While most of your responsibilities will be within our office facility, there will be time spent on our shop floor. We provide all PPE as necessary (* boots?) Resume and cover letter Your cover letter must include: A reference to the position of IT Service Technician A paragraph describing why you are especially well suited for this position Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Day shift Ability to Relocate: Portland, OR 97210: Relocate before starting work (Required) Work Location: In person