Front Desk Associate - Springhill Suites ORD

CSI International - - Responsibilities: Supervise the daily operations of the Guest Services personnel to ensure guest satisfaction and service quality; Oversee front desk activities including check-in/check-out, reservations, and cash handling with accurate records; Coordinate with valet, taxi, and Airport Connection services to deliver high-quality guest experiences; Train and develop front desk staff on procedures, service standards, and cash handling; Represent the hotel as MOD during scheduled shifts and ensure adherence to hotel policies