Data Management Process Manager

Role OverviewThe Data Management Process Manager oversees global regulatory master data management operations, ensuring data quality, compliance, and adherence to MDM standards within RIM systems. The role leads and supports the data management team, drives process improvements, manages client relationships and governance activities, and develops reporting metrics to ensure timely, accurate, and high-quality service delivery. Leveraging expertise in Regulatory Affairs systems, data governance, reporting, and Six Sigma methodologies, the individual enables operational excellence and continuous improvement across regulatory data management processes.Key Responsibilities-• Responsible for guiding the entry, updating, maintenance, and archival of data entry/correction requests from RIM system users globally • Helps establish MDM standards to enable the transfer of information from data entry request forms into the established systems• Ensures sustained data quality• Responsible for establishing and providing oversight to the data management team, ensuring that:- Team members are trained appropriately and understand their roles- Service levels are met- All deliverables are produced according to the process and within the agreed timelines• Acts as the liaison to client management for all process-related items• Escalates issues and concerns from team members• Conveys feedback from the client to team members• Assists in identifying process improvement areas• Participates in governance meetings with the client regularly• Works with the client to develop a clear and detailed plan for reporting metricsSkills-• Experience in developing and maintaining master data management standards for regulatory systems• Ability to handle transactions in line with the established procedures and policies • Ability to handle project operations • Ability to protect confidential information • Strong capacity to work within deadlines • Ability to perform the assigned tasks swiftly and accurately • Detail oriented • Outstanding skills in customer service delivery • Demonstrated problem-solving skills • Proven experience in analyzing information in support of data management activities • Managing processes and ensuring staff compliance • Experience in the Six Sigma methodology• Experience in supporting and working with tools and systems used in the Regulatory Affairs environment • Developing standards • Reporting skills • Expertise in regulatory and data reporting systems and MS Excel.Qualifications-• Bachelor’s degree required • 10+ years in regulatory data management• 5+ years of management experience