Lead, AECO Customer Reliability & Proactive Support
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Autodesk is looking for a Senior Manager of Customer Reliability to enhance the customer experience within the Architecture, Engineering, Construction, and Operations (AECO) industry. This role focuses on transforming customer insights into systemic improvements, eliminating recurring issues, and advocating for customers within product teams. The ideal candidate has over 8 years in customer success or technical support, strong analytical and communication skills, and is familiar with Autodesk solutions. Competitive compensation package offered.
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