Medical Secretary Eligibility Specialist

Ohio Kidney ConsultantsJob DescriptionJob Title: Medical Secretary Eligibility SpecialistJob SummaryMedical Secretary: Insurance eligibility for office, dialysis, and hospital consults requiring phone contactwith patients. Administrative duties may include scheduling appointments, obtaining referrals andauthorizations, patient check in and check out, light phone answering.General Accountabilities• Verify patient eligibility for office paitents• Answer phones as needed• Back up to front office receptionist (check in patients for their appointments and collectappropriate paperwork and payment)• Obtaining referrals and VA authorizations for hospital patients• Enter patient demographics for new dialysis starts and verify insurance• Assist with miscellaneous billing operations• Back up position to patient check out to include scheduling follow up appointments• The information contained herein is not intended to be an all-inclusive list of the duties andresponsibilities of the job, nor are they intended to be an all-inclusive list of the skills andabilities required to do the job. Management may, at its discretion, assign or reassign duties andresponsibilities to this job at any time. The duties and responsibilities in this job description maybe subject to change at any time due to reasonable accommodation or other reasons.Job Qualifications• Minimum Education: High School Diploma or equivalent substitute.• Minimum Experience: 2 years; combined education/experience as substitute for minimumexperience.• Minimum Skills: Experience with EMR, MS Word, Excel, MS outlook.• Eligibility verification experience required• Epic EHR experience preferredSkills:• Able to speak/write English clearly and make self understood.• Good verbal and written communication skills.• Correct grammar, spelling skills, and legible writing.• Skills in answering the telephone in a pleasant and helpful manner and using a multi-line phonesystem.• Able to read, understand, and follow oral and written instructions.• Demonstrate compassion and caring in dealing with others.• Tactfulness/soft spoken.• Demonstrate willingness to adapt to change.• Be able to prioritize workload while remaining flexible.• Confident positive manner and appearance.• Ability to maintain records• Knowledge in the field of medical front officeSkills: Language• English