Accounting Operations Specialist

Position: Accounting operation AnalystLocation: Philadelphia, PA (Hybrid)Duration: 3+ months (with potential to convert permanent)Job Summary:• Using established procedures to correctly identify and input premium & non-premium payments into the corresponding systems• Perform required cross-checks to ensure quality and integrity of data entered• Adhere to departments controls to ensure tasks are completed in alignment with MAR controls• Utilize various systems to research payments received in-house or presented via bank imaging tools• Collaborate with internal business partners such as Accounting, Billing, and AR to ensure payments are allocated and/or reconciled appropriately• Build relationships with external business partners to include bank vendors in research and resolution of payment issues• Understand the time constraints and deadlines associated with payment research and application to ensure all Service Level Agreements (SLAs) are met• Complete batching and prepping of incoming mail in alignment with internal controls• Ensure timely research and application of payments generated on daily exception report in alignment with peak and off-peak periods (i.e. Open Enrollment)• Have insight into the types of payment adjustments, their use, and customer impact• Understanding of how daily deliverables impact internal and external business partners as well as the overall customer experience• Research and complete inquiries in accordance with internal SLAs• Maintain departmental production and quality metrics• Transmit checks via RDC (Remote Deposit Capture) & Virtual lockbox & complete appropriate reporting• Suggest, develop, and implement process improvements• Awareness of expected outcomes of daily deliverables and proactive resolution of exceptions• Perform other tasks as business needs require• Will participate in projects as neededQualifications:• Bachelor’s Degree or equivalent with up to 2 years relevant work experience• Ability to effectively manage competing priorities• Ability to actively engage with team members in completion of daily tasks, problem resolution, and strategic planning• Ability to analyze data and draw logical conclusions as to root cause• Must be able to function in a fast-paced environment, with a strong emphasis to details• Excellent written and verbal communication skills• Proficient with Microsoft Excel, Word, and Outlook• Treasury experience in Healthcare / Insurance Industry preferred• Having knowledge of Oracle applications and PeopleSoft experience is preferred