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Personal Lines Account Manager
Pontiac, MIMarch 28th, 2026
Personal Lines Account ManagerWe are seeking an experienced Personal Lines Account Manager to manage a book of personal lines clients. Responsibilities include being main point of contact for clients, processing, claims, changes, renewals, rounding accounts when relevant, and day to day servicing of accounts.Key ResponsibilitiesManage assigned personal lines accounts, including quotes, coverage changes, renewals, and certificatesMaintain accurate data in agency management systemsReview policies and documents for consistency and complianceCommunicate with clients and underwriters to address inquiries and gather informationAnalyze insurance-related contract requirementsProvide excellent customer service and contribute positively to the team environmentQualificationsActive and valid State of Michigan Property & Casualty Insurance License2+ years of experience in personal lines insurance account management, handling middle market accounts. High-net-worth experience also preferred.Proficiency AMS360 and/or Applied EPIC preferredPerksMedical, dental, vision, disability 100% covered by employer401K matching and profit sharing, holiday bonuses, flex hours, and continuing education
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