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Route Service Representative
Arbutus, MDApril 5th, 2026
Enjoy a Daytime Schedule - Monday to FridayStep into a full-time role with a convenient 4-days a week (6:00 AM to 4:30 PM), leaving your weekends and holidays open for family, friends, and relaxation. Join the team at Dempsey Uniform & Linen Supply, where we take pride in delivering outstanding service to every customer we serve.Your RoleWe're seeking an energetic, customer-oriented Route Service Representative to serve the Greater Baltimore region, including Towson and Owings Mills. In this role, you'll deliver our products to clients across Maryland, Virginia, and Washington, D.C., maintaining strong relationships with existing customers while also identifying new business opportunities. If you're driven by great service and looking to advance your career in a supportive, team-focused environment, this position offers the perfect opportunity to shine.Who We AreAt Dempsey Uniform & Linen Supply, we're a trusted name in providing premium uniforms, restaurant linens, and floor mats. Our company is built on reliability, quality, and value - offering cost-effective rental programs with consistent pick-up, professional cleaning, and on-time deliveries each week. Become part of a company that values excellence and balance, giving you the opportunity to grow while maintaining a rewarding work-life routine.What You'll DoDeliver Exceptional Service and Drive Sales Growth: Manage your assigned route throughout the Towson and Owings Mills areas, providing outstanding service to existing customers while introducing new product solutions that help their businesses thrive. Use your customer service and sales expertise to naturally grow your route, identifying opportunities to upsell and cross-sell additional products and services.Ensure Smart and Strategic Inventory Management: Accurately maintain invoices and perform regular inventory checks to ensure precision and consistency. Spot opportunities to enhance customer value by recommending products and services that fit their needs. Take a proactive approach to renewing service agreements, strengthening long-term customer relationships, and supporting ongoing revenue growth.Prioritize Safety and Compliance: Carry out all responsibilities with professionalism and a strong commitment to safety. Follow all driving and operational regulations while representing Dempsey Uniform on the road.Be a Proud Brand Ambassador: Uphold Dempsey Uniform's reputation through professionalism, integrity, and exceptional customer care in every interaction.BenefitsCompetitive Pay: $25.00 starting with multiple increases during the first year.Weekly PayPaid Time Off and HolidaysHealth, Dental, and Vision Insurance401k with a Generous Company MatchUniforms ProvidedCompany-Paid Life and Disability InsurancesAdvancement OpportunitiesQualificationsMust be at least 22 years old (required for vehicle insurance eligibility)Possess a valid driver's license with a clean driving recordAble to meet all pre-employment DOT physical requirementsPhysically capable of lifting up to 75 pounds and transporting products to and from customer locationsDemonstrated customer service excellence, with strong problem-solving skills and the ability to build lasting relationships based on trustHigh school diploma or equivalent required; a college degree is preferred. Additional training or education in sales or business is a plus.Must be able to comply with company appearance and dress code standardsSuccessful Dempsey EmployeesExhibit a superior work ethic, demonstrating punctuality and commitmentTake pride in their work and maintain a stable work historyMay have prior experience in fast-paced environments, such as production, manufacturing, assembly, or retailMeet the physical requirements of the positionWork collaboratively and uphold the company's core values of honesty and integrity$25 - $26.60 an hourJoin our team at Dempsey Uniform & Linen Supply and start a fulfilling career as a Route Service Representative serving the Towson and Owings Mills, MD areas. Apply today and be a vital part of our mission to provide top-notch service to our valued customers along your designated route.Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.COMPANY DESCRIPTIONSince its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition. At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services.Technology LeadershipDempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey's state-of-the-art processing facility in Jessup, PA opened to both local and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.Financial StrengthDempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.Environmental LeadershipDempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.Continuity for Keeping PromisesThe Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promises will be there to fulfill them.It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises.