Practice Manager - Intellectual Property

Practice Manager Intellectual PropertyHaynes Boone, a global law firm, is seeking an experienced Practice Manager Intellectual Property to support strong financial performance and operational excellence across select client relationships. The Practice Manager will work collaboratively with firm leadership, relationship partner(s), and in-house client representatives to ensure matters are staffed and managed in a way that maximizes value for clients and generates sustainable profitability for the firm. This comprehensive support requires a sophisticated understanding of law firm economics, accounting, and operations; strong relationship and communication skills; and a high degree of professionalism and business judgment.Essential DutiesServes as a strategic partner to Chief Operating Officer (COO) and relationship partner(s) on the financial and operational management of key client relationshipsAnalyzes matter economics, pricing structures, staffing models, and key metrics (including utilization, realization, leverage, margin, and collections) to improve profitability and client valueManages client reporting requirements (including calendared deadlines and expectations)Proactively coordinates client-related research; collects, analyzes, and synthesizes data to provide relevant information and support to COO and relationship partner(s) for informed and strategic decision-making to sustain and grow client relationshipsAssists with monthly data reporting to ensure accurate and timely client deliverables; coordinates with different departments to ensure seamless communication and project executionSupports the COO and relationship partner(s) with the implementation of projects and overall project management of key projects within scope, time, and budgetDevelops and monitors key performance indicators (KPIs) to track organizational progress and prepare status and outcome reports for stakeholdersAssist with the design and implementation of processes and the launch of new tools, technologies, and initiatives to support a profitable client relationshipOther DutiesParticipates in client meetings to discuss budgets, performance, scope management, and financial expectationsSupports the Chief Financial Officer and COO in budgeting, forecasting, and margin management of select client mattersCoordinates with internal and external stakeholders for seamless communication, serving as a primary point of contact on behalf of the COO and/or relationship partner(s)Coordinates with Talent functions and section leadership to proactively identify and support recruitment needs, training opportunities (including Continuing Legal Education and secondments), performance management, and retention needed to sustain growth of client relationshipsProactively identifies risks to profitability and implements corrective strategiesActs as a trusted business advisor for partners on practice management and pricing strategyReporting RelationshipThe Practice Manager reports to the COO and primary client relationship partner and works closely with various partners and administrative leadership providing client support (Finance, Marketing, Information Technology, Talent, Innovation, etc.).Subordinate staff: N/AQualificationsKnowledge/ExperienceAt least five years of experience leading, supervising, and managing a team, preferably in a large law firm or professional services environmentExperience working collaboratively to drive strategic initiatives, efficiencies, and daily operations to support successful client relationships and profitabilityStrong familiarity with law firm operations, financial data analysis, and workflowsProven track record of identifying issues, developing recommendations, and implementing solutionsExperience working directly with senior partners and sophisticated clients in high-stakes, professional settingsSkillsExceptional interpersonal, organizational, and written skills; comfortable interacting with clients, lawyers, and professionals at all levels of leadershipSound judgment and a high degree of trustworthiness; professional discretion to handle sensitive client mattersAbility to work independently with multiple projects and priorities simultaneously, and adjusting priorities as neededStrong analytical and project management skills; advanced proficiency in Excel (database analysis and manipulation) is requiredExceptional data entry skills with a high degree of accuracy, efficiency, attention to detail, and quality of workEducationBachelor's degree in Accounting, Finance, Business Administration, or a related field is requiredCPA, MBA, JD, or equivalent is preferredPhysical DemandsMust be able to move around the office up to 15% of the time to make copies, fax, file, etc.; Remains stationary at least 80% of the time. This position operates computers and other office productivity machines (e.g., fax machine, copier, printer, etc.) on a regular basis.); Occasionally required to move documents or files weighing up to 15 lbs.; This position requires constant communication and exchange of information with the Firm attorneys, clients and staff; This position must be able to inspect and observe information on a computer screen at least 80% of the time.Working ConditionsOffice Environment; 4:1 in-office schedule. This is a full-time, exempt position.