Application Processor

Sort and Open Correspondence Receive incoming mail Sort, open, count, and track mail receipts Operate high production mail equipment Establish the standard Date of Receipt Open each piece of mail to determine its appropriate destination Screen applications based on field data requirements and return invalid applications back to sender with letter of explanation Sort applications and correspondence for scanning Scan and archive received documentation Operate high volume scanning/imaging equipment Perform online document retrieval, as needed Archive and retrieve, as needed, the original hard-copy documents Perform Error Resolution tasks Accurately review and process applications suspended for error resolution Initiate external contact by telephone to providers for clarification on application information. Follow-up with second call/email if necessary Initiate external contact by written correspondence for clarification on application information according to customer guidelines Follow applications with errors through to completion Answer incoming calls related specifically to the Error Resolution process Excellent communication skills: verbal and written Maintain professional etiquette in a variety of situations Ability to screen mail once opened Ability to rapidly review scanned documents Ability to data enter from image Operation of high-volume scanning equipment and related software Ability to assess workloads, meet deadlines, and adjust as needed Ability to work both independently as well as in a team environment High school diploma or GED Consistent and regular attendance EEO Employer: RELI Groupis an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. HUBZone: We encourage all candidates who live in a HUBZone to apply. You can check to see if your address is located in a HUBZone by accessing theSBA HUBZone Map. The hourly range for this position is $19.00 to $20.00.Actual compensation will depend on a range of factors, including but not limited to the individuals skills, experience, qualifications, certifications, location, other business and organizational needs, and applicable employment laws. The estimate displayed represents the typical salary range for this position and is just one component of the total compensation package for employees. RELI Group provides a variety of additional benefits to its employees. For additional details on the benefits that RELI Group offers clickhere.