Sales Consultant (Bang & Olufsen luxury audio products)

We are seeking an experiencedSales Consultantfrom the luxury segment to join our team at ASBC Inc. (Bang & Olufsen US Stores). This role focuses on delivering an exceptional in-store experience, building strong relationships with customers and partners, and consistently achieving sales targets About the Role You will be part of a team that represents premium products and services to discerning customers. The role combines sales, client service, and relationship development, with the goal of creating long-term value for both the customer and the business. Job Purpose: Responsible for providing a world-class in-store shopping experience, building strong relationships with customers and business partners, and achieving sales and profitability targets Key Responsibilities: Achieve personal sales and service targets, KPIs, and profitability goals Proactively engage with local business partners neighboring stores, Interior Designers, Integrators, Architects to build a consistent sales pipeline. Be a peer leader to newer sales consultants. Assist them with increasing knowledge with products, project management, and developing long-lasting business partnerships Execute world-class product demonstrations and customer service for high-net-worth clientele Oversee customer sale and installation services until order completion Daily utilization of CRM system for tracking customer leads, business relationships, event invitations, order management, installation scheduling, order notes, follow up contacts, etc.) Help organize and host customer events regularly, these could be in the evening or on weekends Handle all customer issues promptly and professionally Support store visual merchandising and presentation standards Support the execution of marketing and promotional activities Complete required trainings and stay informed with industry trends to be seen as an expert Requirements: Existing list of relevant contacts in the luxury goods space to immediately start generating leads and expanding brand awareness 3 years of relevant sales experience in luxury brands (A/V, technology, design, furniture, fashion) Proven track record of achieving and exceeding sales goals in previous roles Strong relationship-building skills with a consultative selling approach. Experience in implementation and compliance with playbook, customer service standards Excellent time management skills Ability to resolve customer issues in a professional manner Desire for self-improvement with a growth mindset Experience with planning and hosting events for customers is preferred Expertise with customer CRM and Microsoft Office is preferred KPIs: Individual Sales and Profitability Goals Customer Satisfaction Score Conversion Rate Average Transaction Value Upselling/Cross-Selling Rate CRM Pipeline We offer: Opportunity to work for a financially strong, fast-growing multinational company Constant interaction with global teams of professionals Access to continuous professional development: training, certification programs, events, and team-building events Attractive remuneration package Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS. Apply now. By responding to the vacancy, you consent to the processing of your personal data indicated in your CV. For more, please visit https://www.asbis.com/gdpr-candidate-privacy-policy ASBIS Group is a leading IT company specializing in value-added distribution and development of IT, IoT, and Robotic products, solutions, and services to the markets of Europe, the Middle East, and Africa. In over 30 years of operations, ASBIS has grown into an international group, headquartered in Cyprus, with subsidiaries in 34 countries across EMEA, and nearly 3,000 employees.