Customer Service Representative
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Title :: Customer Service RepresentativeLocation :: Phoenix, AZ 85007 - Hybrid (Required local to Phoenix Only)Pay :: $28.03/HRMust-see Skills on the resume:Minimum of 2 years leading/managing a frontline phone team in a fast paced Call Center environment (not a team lead)Minimum of four (4) years’ related experience in customer service, legal, financial, tax, banking, or similar field of workStrong verbal, written, and listening communication skillsExcellent customers service acumen and skillsExcellent interpersonal skills and demeanorEffective organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situationsEffective project management skills with the ability to lead, direct the work of teams without formal supervisory authoritySelective Preference:A Bachelor's degree in business or relatedExperience with Continuous Improvement, Six Sigma and/or LEAN