Dispatcher

Join Eco as a Dispatcher! Be the Center of Communication & Coordination! As a Dispatcher, you’re the heartbeat of our daily operations. You’ll communicate across every department, keep information flowing accurately and lightning-fast, and ensure our technicians hit the field prepared, supported, and set up for success. If you thrive in a fast-paced environment and love being the one who keeps everything running smoothly, this role is for you! **We Have Multiple Shifts Available!** What You'll Do Audit jobs daily to ensure all critical dispatching steps are completed. Execute rebooks and prebooks identified by the Sales Coordinators. Manage appointment window updates (8–12, 12–4, 4–8) when timing is tight. Communicate proactively with clients about technician arrival times and appointment statuses. Support the Customer Coordinator by helping manage the “Win the Day” inbox. Provide excellent customer service while delivering strong support to field staff. Organize, plan, and forecast jobs to ensure optimal efficiency and outcomes. What You'll Bring Strong prioritization skills and an analytical mindset. Adaptability, calmness under pressure, and strong decision-making abilities. Extreme attention to detail and accuracy. Self-motivation and a team-first attitude. Willingness to learn basic home service terminology to make better scheduling decisions. Ability to thrive in a busy, fast-moving environment. Excellent verbal and written communication skills. What We Require At least 2 years experience as a Dispatcher; Trades preferred Experience with Google; We use G-Chat and G-mail a lot! Reliable transportation; This is not remote Service Titan experience preferred Why This Is The Career For You You’re the heartbeat of the operation: Your decisions directly impact productivity, customer satisfaction, and technician success. Continuous Growth: You'll cross-train with Sales Coordinators and have a clear path to step into more advanced roles. High-impact, high-energy work: Every hour is different, and your problem-solving skills get used daily. Join a team that values you: We celebrate wins together and support each other through challenges. Offers are contingent upon passing a pre-employment background check and drug screening.