Operations Assistant (Part-Time, Remote)

Airdrop Acres — Operations Assistant (Part-Time, Remote)Airdrop Acres is a private, paid online trading community rooted in crypto, airdrop farming, tokens, and emerging Web3 opportunities. Members receive daily signals and calls, hands-on group execution support, and access to a curated network of active traders. We are a lean, small team looking to expand our efforts and grow our footprint across the crypto and finance sector.Role DescriptionThis is a part-time remote role for an Operations Assistant specializing in Customer Coordination and Brand & Community. The Operations Assistant will handle day-to-day operational tasks, manage member communications, deliver exceptional customer service, and support broader operations management activities. The role also contributes to community engagement and strengthening our brand presence.This is an ideal position for someone who thrives in fast-moving environments and wants to grow alongside a scaling community.Compensation & Hours$1,000/month base payBonus opportunities for exceptional results (e.g., strong sales conversions, member growth, standout contributions)Flexible part-time hours — this role is results-driven rather than hours-tracked. Expect a light weekly load for the right person who works efficiently.Fully remoteOpportunity to grow with the community as we scaleKey ResponsibilitiesCustomer Coordination & SupportServe as the first point of contact for member inquiries across Discord, Telegram, and emailOnboard new members and ensure a smooth first-week experienceTroubleshoot common member issues and escalate complex cases to leadershipSales SupportEngage prospective members via phone calls, text messages, and email to answer questions and walk them through membership optionsFollow up on warm leads, trial users, and inquiries to help convert interest into active membershipsDaily OperationsSupport the distribution of daily signals and calls across channelsScheduling & Miscellaneous TasksManage calendars and coordinate meetings, calls, and events across the teamHandle miscellaneous administrative tasks as they come upProvide flexible support wherever the team needs an extra set of handsBrand & Community EngagementAssist with light content scheduling and announcementsQualificationsStrong skills in operations and the ability to juggle multiple workstreamsAnalytical skills for problem-solving and prioritizationExcellent written and verbal communication skills, with comfort on phone calls Customer service mindset with a friendly, professional toneSelf-directed, organized, and reliable in a fully remote environmentFamiliarity with blockchain, crypto, or airdrop farming is a strong plus but not essentialComfortable with tools like Twitter/X, Discord, Telegram, Chatgpt/Claude, and Google WorkspaceBachelor's degree in Business, Communications, or a related field is desirable but not required