Regional Manager

Avenue5 is growing, and we are in search of a regional manager to join our dynamic team of Fivers!About UsWe are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:Listen to our associates, recognize them, and give them room to growInvest in our associates to help them become the best version of themselvesApproach every important decision with our associates in mindCelebrate our associates' successes and encourage them to raise the bar even higherAbout the Regional Manager RoleWe're looking for a talented regional manager who will be responsible for the overall operations of several properties, ensuring the efficient operations, overseeing vendor contracts and maintenance, lease administration, monthly reporting and ensuring a positive experience for the residents, associates and property owners in conjunction with the property leadership team.Summary of Responsibilities:The regional manager is responsible for the overall operations of several properties, ensuring efficient operations, overseeing vendor contracts and maintenance, lease administration, monthly reporting, and ensuring a positive experience for the residents, associates, and property owners in conjunction with the property leadership team.Primary Responsibilities and Objectives:Oversees the operations of several properties including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rental collection, and delinquency management), property P&L, and property marketing per company standardsResponsible for ensuring a high level of client-customer satisfactionResponsible for the full associate life cycle including recruiting, mentoring, and performance managementCreate strategic marketing plans to attract and retain residents in conjunction with Avenue5 marketing teamResponsible for the property annual budget, P&L statements, general ledger, and creating necessary reports for the property owners and Avenue5 leadershipUnderstand the operations guidelines for each property established within the Property Management AgreementRegularly visit properties to ensure the highest level of curb appeal, office and maintenance operations, and competitive market positioningRespond to escalated resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulationsOversee site natural disaster and emergency evacuation plansOversee the management of the property and associate safety records, property loss claims, and risk management initiativesPerform other duties as assignedEducation and Experience:High School diploma or equivalent is required. Bachelor's degree is preferredFive to ten years of property management experience is requiredThree to five years of direct management experience is requiredPrior experience in Yardi or another equivalent property management system is requiredReal estate license as required by state or local lawUnderstanding of HUD and/or loan assistance process is preferredKnowledge of P&L Statements, GLs, budgeting, etc. is requiredThree to five years of ownership level responsibilities of resident rental lifecycle activities are requiredSkills and Requirements:Ability to effectively interact with residents, suppliers, other associates, and clientsAbility to create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and developmentAbility to relay technical concerns with adequate detail, quickly and accuratelyHigh degree of initiative and problem-solving abilityIntermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and ExcelAbility to organize work, engage in a variety of tasks simultaneously, and consistently meet deadlinesAbility to write reports, business correspondenceExcellent written and verbal communication skillsStrong interpersonal skills to effectively and sensitively communicate with all levels of managementAbility to work independently and prioritize effectively in a fast-paced environmentAbility to cope and defuse situations involving angry or difficult peopleRequired to pass the Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employmentScheduling:Required to maintain a regular schedule which may require working overtime, weekends, and non-traditional holidays.Required to visit each property in your portfolio for a full day, at least three times a monthAbility to travel including overnightEnvironment:* Exposure to environment typically found in an office buildingPhysical Requirements:Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include, but are not limited to:Ability to lift, push, and pull up to 25 poundsMust be able to observe and detect signs of emergency through visual and/or auditor cuesMust be able to remain stationary move around, reach, and position oneself as needed for extended periods of timeAbility to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through oral communication, and to make the discriminations in soundAbility to receive detailed information through oral communication, and to make the discriminations in soundAbility to communicate and express or exchange ideas with others, as well as those activities in which they must convey detailed or important instructions to other workers accurately, loudly, or quicklyVisual requirements including color, depth perception, and field visionAbility to compare, copy, coordinate, synthesize, negotiate, communicate, and instructAbility to tolerate stressful situationsAbility to work under minimal to moderate supervisionThis job description is not an all-inclusive list of functions and tasks. Over the length of employment, these functions and tasks may change.Diversity:Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.