Manager, Client Platform Engineering
Overview:
In this role, you own MongoDB's worldwide endpoint platform, guiding a globally distributed team responsible for macOS, Windows, Linux, and mobile endpoints. You shape the architecture, roadmaps, and deployment strategies to deliver secure, reliable, and scalable endpoint management. You partner with InfoSec to harden the fleet and drive a proactive, data-driven endpoint experience. This position combines hands-on E uc expertise with leadership to set direction and communicate risk to stakeholders. Compensation / Benefitsequity participationemployee stock purchase planflexible paid time offparenteral leave policyfertility and adoption assistance 401(k) plan","mental health counseling","transgender-inclusive health insurance coverage"],
Responsibilities:
- Own the worldwide endpoint architecture and roadmap for OS and mobile, including management platform strategy and zero-touch provisioning
- Lead release calendars and deployment rings ensuring on-time OS updates with rollback and exception paths
- Administer and evolve endpoint management stacks across MDM/UEM, including DDM on macOS and Autopilot/Autopatch on Windows 11 Oversee mobile strategy for corporate-owned and BYOD devices (iOS/Android) balancing security and enrollment experience
- Build and operate the Endpoint Digital Employee Experience (DEX) program with metrics and proactive remediation
- Partner with InfoSec to implement endpoint security controls, patch SLAs, encryption, device trust, and Conditional AccessServe as senior technical escalation point (L3) for endpoint issues
- Build automation to reduce manual operations and improve observability via config-as-code and peer review
- Advise on endpoint tooling, licensing, and vendor relationships; manage budget
- Hire, coach, and retain a globally distributed EUC engineering team
- Deliver reliable, secure, compliant fleet across regions and time zones
- Publish and manage team metrics for service performance
- Balance long-term platform work with day-to-day ops
- Define, publish, and manage service metrics and SLAs to track success
Key requirements:
- Bachelor's degree in computer science or equivalent practical experience 8+ years in end user computing or client platform engineering with 3+ years in people leadership
- Experience owning fleets of thousands of endpoints across multiple countries and time zones
- Hands-on depth across macOS (MDM, ABM, Automated Device Enrollment), Windows 11 (Intune, Autopilot, Autopatch), Linux (code-managed with Ansible/Fleet)
- Understanding of declarative device management (DDM) for Apple; Windows Autopilot/Autopatch; MDM/MAM for BYODExperience with OS rollouts, ring strategies, gating, communications, rollback paths
- Experience instrumenting endpoints with telemetry/DEX platforms and deriving actionable SLOsScripting for endpoint automation (Bash, Python, Swift, PowerShell); Git workflows
- Experience partnering with InfoSec, Identity, IT Service Delivery, and Workplace teams
- Experience leading engineers across multiple regions with asynchronous decision-making
- Excellent communication skills for diverse audiences
- Experience with endpoint documentation and reporting (fleet dashboards, baselines, runbooks)
- Willingness to travel and work across time zonesstrong communicationcross-functional collaborationleadership and mentorshipMDM/UEM platforms (Jamf Pro, Kandji/Iru, Intune, Workspace ONE)
- Apple Business Manager / Automated Device Enrollment
- Windows Autopilot / Autopatch