Program Manager - Business Operations

Location: Beaverton, OR (Hybrid: 4 Days onsite per week) Duration: 12 Months (Possible Extension) Who We Are Looking For: We are looking for a strong operator who can drive complex work forward and turn strategy into execution. This role sits within Global Sales Business Development team and plays a critical role in building /iterating the tools, processes, and visibility needed to understand and grow Client's marketplace. The ideal candidate brings a combination of program management, systems thinking, and cross-functional collaboration—someone who can connect inputs across teams, drive progress, and deliver scalable solutions. What You Will Work On: This role will split focus across two high-priority, enterprise initiatives: Marketplace Mapping: Drive the day-to-day execution of Client's global marketplace mapping capability—an interactive, enterprise-ready view of Client and Jordan's points of distribution and associated attributes. Manage the development of a scalable marketplace mapping tool in partnership with external vendors and internal teams. Translate business needs into clear requirements and ensure outputs are usable across Global and Geo teams. Coordinate cross-functional stakeholders (Sales, Planning, Finance, Tech, Geo) to ensure alignment and progress. Support pilot testing and rollout, helping transition the work from concept to scaled capability. Track key decisions, dependencies, and timelines to ensure delivery stays on track. Help establish foundational processes and governance to support long-term adoption Lead execution and ongoing management of tracking for Client's Marketplace Partner Retail Elevation strategy. Manage and maintain tracking systems (Airtable required) to monitor retail elevation progress globally Maintain and report key metrics (doors elevated, spaces elevated, investment, productivity/lift) Enable clear visibility into performance and progress across Geo teams and leadership Coordinate with cross-functional partners to ensure accurate data capture and reporting Support development of scalable processes for tracking, reporting, and insights Partner with Global and Geo teams to refine tracking approach and improve consistency You Will Work With You will work across a highly matrixed organization, including: Geo Sales teams (NA, EMEA, APLA) Planning & Finance Technology & Data teams External vendors and agencies What You Bring: Experience 7-10+ years of experience in program management, business development, strategy, or marketplace/retail operations Experience driving cross-functional initiatives with multiple stakeholders Experience building or managing tools, systems, or processes that support business decision-making Experience working with external vendors or agencies preferred Familiarity with retail, wholesale, or marketplace ecosystems is a plus Skills Required: Air table expertise (required): Proven experience building and managing Air table systems for business use cases Program Management: Strong ability to manage timelines, dependencies, and multiple workstreams Systems Thinking: Ability to connect inputs across teams and build scalable, repeatable processes Stakeholder Management: Ability to coordinate and align cross-functional partners Tooling & Platforms: Experience with dashboards, data visualization tools, or similar systems preferred J-18808-Ljbffr