IT Support & Operations Specialist

MD&A is seeking an IT Support & Operations Analyst in Latham, NY. This full-time role focuses on technical support and process improvement across the organization. You will provide Tier 1/Tier 2 support for end-user technologies, while also analyzing operational data to enhance efficiency. The ideal candidate will have at least 2-3 years of IT support experience and a customer-oriented attitude. A supportive and collaborative environment is part of the offering. #J-18808-Ljbffr