Operations Specialist (Fitness/Nutrition/Retail)

Operations Specialist At My Fit Foods: Lead, Own, and Elevate OperationsAbout The Role: The Operations Specialist plays a critical role in executing and improving store level operations at My Fit Foods. This position supports both in store and delivery operations, ensuring systems, inventory, teams, and customer experience all operate at a high standard. This role is designed as an entry point into operations, offering hands-on responsibility, exposure to leadership, and a clear development path within one of the nation’s leading nutrition companies. About My Fit Foods: My Fit Foods is a performance-driven nutrition brand focused on delivering real, measurable results. We prepare fresh, ready-to-eat meals that support healthier lifestyles nationwide. We’ve donated over 1 million meals, been recognized on the Inc. 5000 list, and continue to scale through disciplined leadership and execution. Our culture is built on discipline, integrity, accountability, and development. We invest in our people and expect excellence in return. Key Responsibilities Customer Experience Educate and guide customers toward balanced nutrition and healthy habits Deliver consistent, high-quality service across all customer touchpoints Operations & Delivery Support Execute daily operational processes for in-store and delivery operations Support the expansion of delivery by identifying inefficiencies and improving execution Inventory & Ordering Track inventory levels and manage product ordering Reduce waste and maintain accurate stock counts Systems, Standards & Compliance Maintain operational systems including shift checklists, logs, and temperature checks Ensure compliance with company standards and food safety requirements Team Support Assist with scheduling, onboarding support, and training reinforcement Communicate execution updates, gaps, and wins to leadership Continuous Improvement Analyze workflows and operational data to improve efficiency and consistency Identify process improvements that positively impact customers and teams Professional Development Participate in weekly group meetings with executive leadership Learn how disciplined execution scales into strong operational systems Who You Are: Highly organized, analytical, and detail-oriented Strong problem solver who takes ownership and follows through Clear, confident communicator Customer-first mindset with operational discipline Thrives in fast-paced, performance-driven environments What You Bring: 1–3 years of operations experience preferred Background in retail, food service, or customer-facing roles Strong organizational and communication skills Solutions-focused mindset Interest in operations, logistics, and business execution Passion for wellness and customer experience Compensation & Benefits: Competitive pay with growth and promotion opportunities Health, dental, and vision insurance Paid time off Weekly exposure to executive leadership and mentorship 50% discount on My Fit Foods meals Strong foundation for a long-term career in operations Pay: $25.00 - $30.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): What is your current Fitness and Nutrition regiment? Describe a time something broke operationally (inventory issue, process failure, missed execution, customer impact). What actions did you personally take to fix it, and what changed after? When everything feels urgent customers, inventory, systems, team needs how do you decide what gets handled first? Give a real example. What are your top 3 business books or podcast, and why? License/Certification: Driver's License (Required) Work Location: In person