Shift Lead Security Officer

Shift Lead Security Officer Full Time Varying Shifts Position Summary: The Shift Lead oversees daily operations during assigned shifts, ensuring staff performance, safety, and service meet company standards. This on-site leader guides and supports team members, serves as the link between staff and management, and helps coordinate schedules, resolve issues, and maintain smooth, efficient shift operations in fast-paced environments. Minimum Qualifications: Eligible for registration under ORC Chapter 4749 as an employee of Security Engineers' Ohio-licensed security guard agency. Valid driver's license and approved MVR when driving duties are required. Must be at least 18 years old Duties and Responsibilities: Patrol & Surveillance• Conduct walking and vehicle patrols to identify and report safety concerns• Monitor access points; verify IDs and credentials• Monitor surveillance systems for threats or suspicious activity Incident Response & Reporting• Respond to alarms, emergencies, and incidents per protocol• Maintain accurate logs of activities and incidents• Perform routine security tasks (e.g., locking/unlocking doors) Customer Service & Policy Enforcement• Assist visitors and employees professionally• Enforce site-specific Post Orders and security protocols• Ensure compliance with SEI and client policies (e.g., smoking, loitering, parking) Supervisory Responsibilities Team Oversight & Support Guide and support junior officers Ensure protocol and customer service standards are met Assist with scheduling and shift coverage Physical Requirements (subject to change based on client-specific needs) Stand/sit for at least 1 hour without break Walk a minimum of ½ mile without stopping Climb at least 20 commercial facility stairs without stopping Education & Experience: Minimum: High School Diploma or equivalent 1+ years verifiable Military, Law Enforcement or Security Experience Preferred: 3+ years verifiable Military, Law Enforcement or Security Experience 1+ years of verifiable Supervisory experience Note: Responsibilities and requirements listed are not exhaustive. Additional duties may be assigned based on client or company needs.