JOBSEARCHER

Luthier - Orchestra

Heid MusicMadison, WIApril 26th, 2026
DescriptionOur luthiers are trusted professionals who take pride in delivering high-quality repairs and maintenance on orchestral string instruments for students, educators, and musicians of all levels.This is a hands-on role supporting rental inventory, school accounts, and store customers. You’ll work in an in-store repair environment that values craftsmanship, consistency, and service, while contributing directly to the musical success of our community.What You’ll DoPerform setup, maintenance, and repair work on orchestral string instrumentsDocument all work and customer contact using our softwareProvide accurate and timely repair estimates and appraisals to customersSupport ongoing partnerships with area schools and music directors, including occasional visits to the schoolsContinually learn and apply best practices for repair techniques and shop safetyReplenish repair parts and supplies as neededWork EnvironmentStore Luthiers work in a retail musical instrument store with a dynamic and customer-focused atmosphere. Luthiers work both independently and collaboratively in a moderately noisy, safety-conscious environment.Schedule & CompensationStore Luthiers work within store operating hours; seasonal workload fluctuations may occurHourly pay + bonus opportunities, based on experience and trainingRelocation assistance available for eligible candidatesQualificationsMinimum of 2 years of orchestral string instrument repair and setup experienceCompletion of an accredited instrument repair program is preferred but not requiredStrong attention to detail, organization, and commitment to qualityWhy Heid Music?Employee discountFlexible scheduling available for team membersHealth/Vision/Dental and PTO benefits available for full-time team membersLife insurance and 401k available for all team membersCompany assistance in obtaining and purchasing hand toolsHeid Music is more than a job — it’s a team united by a love of music and BRAVO service.Heid Music is an Equal Opportunity Employer.