Facilities Manager

Job Description Position Overview:The Facilities Manager role is responsible for performing all day to day, monthly, quarterly and annual preventative maintenance, minor repairs, preventative upkeep, and quick-response troubleshooting to ensure all locations remain safe, functional, and guest ready at all times. Repairs will be handled primarily by the Facilities Manager. Outside assistance from a reliable vendor list will only be available should the facilities manager not be able to complete a repair due to required licensing not being available or a lack of knowledge on the full scope of the repair. The ideal candidate is flexible with availability, proactive, organized, professional in guest-facing environments, and comfortable traveling between multiple sites.Key Responsibilities:Preventative MaintenanceConduct monthly detailed facility inspections across all spa locations monthly on a regular scheduled basis and communicate with the Director of Operations any issues.Identify maintenance needs before they become larger issuesNoticing early signs of equipment wear (e.g., slow-moving hydraulic massage tables, issues with nail reclining etc.) Monitoring plumbing performance by catching minor leaks, reduced water pressure, or unusual noises before they result in shutdowns or water damageInspecting electrical components for loose outlets, flickering lights, or malfunctioning GFCIs to prevent safety hazards or power loss during services.Identifying sanitation risks early, including slow drains, mineral buildup, or ventilation issues, and resolving them before they affect compliance or guest experience.Recognizing environmental changes like inconsistent room temperature, humidity imbalance, or unusual odors that signal HVAC or air-quality issues.Replacing consumables and parts proactively, such as filters, bulbs, seals, and hoses, before they degrade service quality or cause equipment failure.Responding to reported subtle operational issues and validating concerns before they escalate into service interruptions.Schedule and perform preventative maintenance on equipment and building systems such as HVAC systems, dryer vents, dryer cabinets, water heater and water line flushes. Split time outside of inspections traveling between locations to conduct minor repairs.General Maintenance & Repairs Treatment Room and Guest AreasTightening, leveling, and repairing treatment room tables, chairs and stoolsReplacing upholstery hardware, headrests, arm supportsMinor cabinetry and drawer repairsFixing door handles, hinges, soft-close mechanismsPlumbing (Non-Licensed / Light Repairs)Repairing or replacing faucets, showerheads, hosesClearing slow drains and trapsRepairing minor leaks (gaskets, seals, supply lines)Electrical (Basic / Non-Licensed)Replacing light fixtures, bulbs, dimmersResetting tripped breakers and GFCIsRepairing or replacing outlets and switch platesTroubleshooting low-voltage systems (assistance buttons)Equipment & AppliancesBasic troubleshooting of refrigerators, dishwashers, ice and water machines.Replacing filters, bulbs, hoses, and wearable partsWalls, Windows, Floors & FinishesPatching nail holes, removing scuffs, and repairing any minor drywall damageTouch-up paintingReplacing damaged tiles or floorboards, grout repair and/or caulkingSecuring loose baseboards or trimClean all storefront exterior windows on a scheduled basisSafety & Compliance RepairsRepairing grab bars, handrails, and non-slip flooringEnsuring emergency lighting and exit signage worksTesting and replacing batteries in safety systemsAddressing trip hazards immediatelyFurniture and FixturesAssembling and repairing of shelving units, furniture, fixtures and equipment as neededAdjusting lockers, hinges, and locksRepairing benches, loungers, and retail fixturesFacilities SupportDay to day will involve visiting locations to complete all minor repair tasks assigned. Monthly detailed facility inspections will be scheduled across all spa locations Monthly preventative maintenance is scheduled and performed for high volume locations for dryer vent and dryer cabinet cleaning. Quarterly preventative maintenance is scheduled and performed for remaining dryer vent and dryer cabinet cleaning and window cleanings.Bi Annual preventative maintenance on water heaters is scheduled and performed. Same day requests may be made to respond to last minute urgent needs without prior notice. Vendor & Operations CoordinationCommunicate with Operations regarding repairs, timelines, and material needsAvailable to be onsite for any major repairs being conducted by licensed contractors to allow access, monitor progress and ensure proper completion.Assist in tracking completed work, ongoing issues, and supply usageMulti-Location TravelAble to travel between 8 spa locations within the DFW metroplexAvailable to respond to urgent maintenance issues as needed with minimal noticeMaintain a flexible schedule to support operational needsQualifications & Skills2+ years of handyman, facilities, or maintenance experience (multi-site experience preferred)Strong working knowledge of plumbing, electrical, carpentry, and general repairsAbility to work independently and manage time efficientlyReliable transportation and valid driver's licenseComfortable working in guest-facing, wellness-focused environmentsProfessional, clean, and respectful demeanorAbility to lift up to 50 lbs and perform physical tasksBasic smartphone/computer skills for work orders and communicationExperience in maintaining and repairing facilities Universal EPA certification requiredExperience in dryer vent cleaning Compensation:Salary Range - $75,000 - $90,000 AnnuallyBenefits & Perks:Medical, Dental & Vision Health Benefits401KPaid Time OffComplimentary Hiatus MembershipRetail DiscountsAdvanced Education & DevelopmentCareer Growth Opportunities