Account Associate - State Farm Agent Team Member

Benefits:License reimbursementBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentABOUT OUR AGENCY: I opened my agency in 1978 and we’ve built a strong team of four who work together in a positive, people-first environment. Before becoming an agent, I had a pretty unique path — I was a professional baseball player and even worked as a stunt man, which taught me discipline, focus, and how to stay calm under pressure.For our team, we offer a strong work-life balance, licensing reimbursement, and a workplace culture that’s upbeat, welcoming, and full of good energy. We’re looking for someone bright, empathetic, and easy to connect with — someone who brings a great personality and enjoys helping others.If you want to be part of a friendly team that keeps things positive while still doing meaningful work, you’ll fit right in here.ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Steve Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.