Deputy Director of Financial Assistance Services (Unclassified)

Position SummaryThis position reports to the Director of the Financial Assistance Services Department and will be responsible for coordinating assigned program activities and operations within the department and with outside agencies. Provide necessary administrative support to the Financial Assistance Services Department Director. Perform duties and responsibilities of Director in their absence. At the direction of the Department director, the deputy director provides direction and executive support for overall management and operations functions including service centers and community-based services, represents FASD on county-wide policy development workgroups, including legislative platform development. Provide executive support for internal and external stakeholder relationships. Manage and lead department efforts to develop and create a shared vision and process for development that improves economic growth and business retention and expansion that provides value to Ramsey County residents and is consistent with Ramsey County’s mission, vision and goals; assist with the overall vision, long-range strategic planning, leadership and direction of the Community Services and Supports service team and to perform related duties as assigned.To plan, organize, direct, and manage a designated area such as administrative services, field services, facilities or community relations in order to lead change, racial equity and reform work, program services, and performance measures of the assigned department, including but not limited to human resource management, department budget and fiscal services, purchase of services and grants administration, staff training, community relations, public and media affairs, department strategic planning, information services, department-wide policies and program planning and analysis and perform related duties as assigned. May perform duties and responsibilities of the director in their absence.To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once at this page, you can browse the alphabetical list or search for a job description.Flexible WorkplaceThis position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace PolicyExamples of Work PerformedPromote a diverse, culturally competent, and respectful workplace.Create, promote, and lead methods to assess and sustain competencies and behaviors that promote diversity, inclusion, cultural awareness, racial equity, and a respectful countywide workplace.Administer and direct the delivery of services or programs, assuring high quality, culturally diverse and respectful service that meets the needs of the County’s residents. Foster an environment that builds trust, ensures all voices are heard and creates an intentional focus on reducing disparate impacts of systems and advancing racial equity.Coordinate and integrate the delivery of services or programs with related department, county, school, community organizations, and partnerships; ensure contracts with community organizations are culturally appropriate.Establish relationships with individuals and groups in the community for problem-solving, service coordination and mutual goal setting.Establish and sustain robust community empowerment processes and strategies including setting budget priorities and advancing policies and practices that serve all residents.Ensure that resources are used to accomplish needed outcomes and follow laws, rules, regulations, and practice standards.Develop, monitor, and administer a division’s annual staff and fiscal budget to adequately distribute resources required by legal mandate and good management practice. Participate in the development of strategic planning for the department in response to major environmental, financial, and legislative changes, as well as advances in professional knowledge and research, to maintain the efficient and legal management of the department and to identify appropriate process and outcome measures for departmental activitiesServe as a department representative during contract negotiations with collective bargaining agreements; research issues and conduct studies prior to negotiations to determine department’s position with respect to negotiations.Serve as liaison with the County Attorney’s Office regarding legal issues or litigation, involving inmates, probationers, employees, and the public. Participate in the overall management of the department through involvement in the director’s management group and individual consultation with other deputy directors to ensure consistency with departmental policies and procedures. As a member of the executive team, participate in the creation and implementation of the strategic plan and long-term capital plans.Represent the department in meetings with the County Board of Commissioners, other governmental agencies, and community agencies to resolve problems, explain policy decisions, and recommend changes to enhance services.Coordinate with divisions to manage capital construction projects within the department. Oversee the development of reports and analyses of complex issues related to the short- and long-range planning of the operation of the department to insure timely, accurate and efficient response to trends and issues in corrections. Develop short, medium, and long-term capital plans.Manage and prepare the development of annual plans, including the Comprehensive Plan, and the biannual budget. Direct the development of reports and analyses of complex issues and decisions affecting the current and future operations of the department to ensure timely, accurate response to emerging issues.(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position’s management approved work schedule is required.)ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18.Minimum QualificationsEducation: Bachelor’s degree in public administration, behavioral sciences, or business administration.Experience: Seven years of progressive responsibility in supervision, program management or administration of public assistance or human services functions, including two years of experience as a human services manager or equivalent.Substitution: Equivalent combination of education and related experience.Certifications/Licensure: None.Exam/Screening Process InformationThis is an unclassified, at-will position, holding a confidential relation to the department head or elected official. This position requires an open screening and selection process. There is no exam for this unclassified position. All applicants who meet the minimum qualifications will be forwarded to the department for consideration. Please read below for further instructions.Definition Of Unclassified From The Ramsey County Personnel ActSubdivision 1. General. "The appointing authority may discharge employees in the unclassified service with or without cause. Employees in the unclassified service have no right to a grievance appeal from discharge or other disciplinary action under sections 383A.281 to 383A.301. An employee in an unclassified position shall not have tenure but shall be entitled to all benefits associated with tenure such as vacation leave, sick leave, health insurance, and other benefits as determined by the county board."Applicants should respond promptly as initial screening of resumes will begin on March 9, 2026. Please attach a cover letter and resume.Criminal Background ChecksAll employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.E-Verify ParticipationRamsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.Equal Opportunity EmployerRamsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.To print a paper application for this posting click Paper Application You will need to print this posting and answer the supplemental questions associated with this exam and submit them with your completed paper application.For further information regarding this posting, please contact: crystal.diaz@co.ramsey.mn.usRamsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at https://assets.ramseycountymn.gov/files/2026-02/Total%20Rewards%20Guide%202026.pdfMedical, dental and vision insuranceThe County contributes a bargained percentage to the medical and dental monthly premiumEmployees choose from four enrollment tiers: Single, Employee + legally married spouse, Employee + Child(ren), FamilyBlue Cross Blue Shield Medical insurance – three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activityMetLife Dental Insurance – two plan options offeredVSP Vision Insurance – Advantage Plan offeredPre-tax Benefit ProgramPre-tax medical, dental, vision monthly premium deduction optionDependent and Health Care Flexible Spending AccountsCounty monthly contribution to a Health Savings Account for employees who elect the High Deductible medical planPaid time offVacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)11 scheduled holidays and two floating holidaysUp to eight weeks of 100% paid parental leave, plus additional use of sick time as noted belowSick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)Wellness incentive allows conversion of unused sick time to vacation or payRetirement benefitsPension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting paymentsNew employees become vested after three years. For the Police and Fire union, employees are vested after 10 yearsDeferred compensation - 457(b) account with employer matchHealth Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participationTransit and parkingFully funded Metropass.Transportation/parking expenses reimbursement accountEmployee well-beingEmployee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.Wellness programmingFlexible work policy with hybrid work options for eligible positionsLife Insurance and Disability leaveCounty provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available Long-term Disability – County provided coverage replaces 40% of the employee’s lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximumShort-term Disability – option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting periodCareer developmentTuition reimbursement, up to $4,000 per yearOnline professional development opportunities through the Learning & Development CenterCounty employment qualifies as a public service organization for the Public Service Loan Forgiveness ProgramEmployee resource groups – help employees build connections through common bonds with colleaguesFor information about Ramsey County's 2026 benefits, visit: https://assets.ramseycountymn.gov/files/2026-02/Total%20Rewards%20Guide%202026.pdf01Select the option that best describes your highest level of completed education.High school diploma or GEDAssociates DegreeBachelors DegreeMasters DegreeDoctoral DegreeNone of the above02If you indicated in the previous question that you have a degree, please describe below your field of study, the name of the school, dates of attendance/completion and type of degree. If you have other formal training and certifications related to this position, you may include that here. If you do not have a degree/college credit, please write N/A in the space below. DO NOT WRITE see resume or see application.03Which best describes your progressive responsibility in supervision, program management or administration of public assistance or human services functions or equivalent?Less than 5 years of experienceAt least 5 years of experience but less than 7 yearsAt least 7 years of experience but less than 9 yearsAt least 9 years of experience but less than 11 years11 years of experience or more04Do you have at least two years of human services manager experience or equivalent?YesNo05Describe the experience indicated in questions 3 and 4 above. Include the name of your employer and provide specific details of the work you performed. Do not copy and paste your resume, a job description or indicate "see resume". If you do not have this experience, type "N/A in the space below." Required Question