Business Performance Manager

Business Performance Manager Job Summary Redbird Bioscience is seeking a highly analytical, organized, and execution-oriented Business Performance Manager to report directly to the Executive Director and work in close partnership with the Chief of Staff / General Manager in monitoring performance across Manufacturing, Sales, and Distribution. This role serves as a central business-performance and reporting function for the company. The Business Performance Manager will monitor KPI attainment, schedule execution, departmental output, commercial performance, and financial pacing across key functions, while ensuring executive leadership has a clear daily understanding of what is on plan, what is off plan, why variances are occurring, and what corrective action is required. This position is designed for a candidate who is comfortable operating at a high level of visibility and accountability, and who can convert raw activity and reporting into decision-ready business intelligence for executive leadership. This structure aligns with Redbird’s broader operating model, which emphasizes cross-functional KPI management, executive reporting, revenue tracking, and disciplined performance monitoring across sales and operations. Key Responsibilities Daily Executive Reporting Produce a daily business-performance summary for the Executive Director Provide visibility into performance across Manufacturing, Sales, and Distribution Report prior-day, week-to-date, and month-to-date actuals versus plan Highlight urgent operating risks, missed commitments, and required interventions Daily Department Head Follow-Up Contact department heads on a daily basis to obtain current KPI performance for each department Collect updates on whether planned objectives, schedules, and targets are on track When desired targets are not achieved or objectives are at risk, document department head’s corrective actions and timeline to course correct and relay to Executive Director for review & approval. Document ownership, timing, and status of corrective actions Escalate unresolved misses, vague action plans, or repeated underperformance to executive leadership KPI Ownership and Scorecard Management Work with Production/Sales/Marketing teams to develop, maintain, and audit KPI scorecards Standardize performance definitions so teams report consistently Monitor KPI attainment and surface underperformance early Ensure reporting cadence is accurate, timely, and actionable Plan-vs-Actual and Schedule Monitoring Track production schedules, fulfillment readiness, shipment execution, and sales pacing Monitor departmental attainment of daily and weekly commitments Flag slippage, bottlenecks, and cross-functional dependencies affecting execution Sales and Commercial Performance Monitoring Monitor core commercial metrics through LeafLink and Canix Track: gross and net revenue revenue by rep, territory, account, category, and SKU average order value active buying accounts new accounts opened prospect-to-trial and trial-to-repeat conversion direct-to-broker sales mix These sales-tracking expectations are directly consistent with Redbird’s current sales reorganization framework and KPI structure. Operational and Financial Variance Analysis Analyze actuals against budget, forecast, and operating plan Identify and quantify: margin erosion labor inefficiency inventory exposure service failures cost overruns revenue pacing issues Translate variance into clear business impact for executive review Cross-Functional Coordination Help align Manufacturing, Sales, and Distribution around company priorities Surface interdepartmental bottlenecks and execution gaps Track whether executve decisions are carried through to completion Accountability and Action Tracking Maintain a live issue and action tracker including: missed KPIs schedule misses reporting failures unresolved business risks owners, deadlines, status, and closure Ensure follow-through on corrective actions across departments Data Integrity and Systems Stewardship Reconcile and validate information across: LeafLink Canix spreadsheets internal departmental logs scorecards and dashboards Ensure executive reporting is credible, consistent, and decision-ready Executive Review Support Prepare materials for: daily executive updates weekly business reviews month-to-date performance summaries board or investor operating snapshots when needed Other duties may be required as the role develops and performance needs are adjusted. Qualifications Core Attributes for Success Highly reliable and accountable Strong analytical ability with sound business judgment Calm under pressure Process-driven and organized Comfortable pressing for follow-up and ownership Detail-oriented without losing the big picture Trusted with confidential financial and operational information Able to work across departments without creating friction Comfortable operating in a fast-moving, evolving environment Required 5+ years of experience in business operations, analytics, finance, sales operations, manufacturing support, supply chain, or business performance management Experience supporting executive leadership or senior operators Strong experience with KPI scorecards, dashboards, plan-vs-actual reporting, and variance analysis Advanced Excel or Google Sheets skills Strong written and verbal communication skills Ability to manage reporting across multiple departments simultaneously Strong organizational discipline and follow-through Ability to convert raw data into executive-level insights and action items Experience working with and integrating A.I. tools/software into professional workflows Bonus Opportunity: Potential performance bonus based on forecasting accuracy, reporting accuracy, KPI cadence, schedule visibility, and execution support Location: Stilwell, OK/ Tulsa,OK Pay: $80,000.00 - $90,000.00 per year Work Location: In person