Regional Vice President - Boston Market

The Regional Vice President (RVP) - Boston is accountable for leading the market as a fully owned business unit, with full responsibility for operational excellence, leadership development, and sustained financial performance across all cafés in the region. This role not only executes the model but strengthens and scales it, translating company strategy into disciplined, repeatable systems that elevate performance across People, Product, Environment, Great Service, and Cost (PPC). The RVP is a visible, field-connected leader who builds teams, raises standards, and ensures every café consistently delivers the Tatte experience, including both front-of-house hospitality and savory/café culinary execution. This role partners closely with cross-functional leaders to support growth, new café openings (NCOs), and continuous improvement.KEY RESPONSIBILITIESMarket OwnershipOwn Boston market as a full business unit, with accountability for performance, talent, & long-term growthSet and execute a market strategy aligned to Tatte's concept essence and expansion plansBalance immediate performance with long-term capability building (leadership bench, systems discipline)Serve as the single-threaded leader accountable for region performance and outcomesResponsible for the successful opening of every NCO in the region.Operational ExcellenceAccountable for consistent execution of PPC standards across all cafésEnsure every café delivers excellence in Product, Environment, and Great Service across all daypartsProtect and elevate the brand through a strong food safety and culinary quality cultureOwn regional savory execution standards in partnership with culinary leadership where applicableSystem Leadership & ScaleEnsure that company key initiatives are launched and adopted by the field teamResponsible for the consistent execution of Tatte systems including process, policies, and procedures across all cafes.Diagnose managerial and structural performance gaps, develop action plans, and escalate systemic barriers to cross-functional partnersContribute to the ongoing evolution of Tatte's operating model as the company scalesLeadership & Talent DevelopmentBuild and sustain a load-bearing leadership team (DMs, GMs, Head Chefs, and District Executive Chefs)Maintain robust succession depth for key market roles, with ready-now and ready-later plans that reduce vacancy risk and support growthCoach District Managers and District Executive Chefs to elevate performance and accountabilityPersonally inspect and validate top talent to ensure quality and readinessPeople & CultureChampion Tatte's values: Practice Empathy, Act with Integrity, Commit to Craft, Stay Curious, Profits Provide PossibilitiesBuild a culture of belonging, high performance, and accountabilityPartner with People & Culture to drive engagement, retention, and staffing stabilityFinancial PerformanceOwn the full regional P&L, including sales, labor, and controllables, with accountability to plan and performance standardsDrive profitable growth while preserving the integrity of the guest experience and product qualityIdentify structural and operational opportunities to improve long-term market performanceEnterprise LeadershipAct as a key voice in shaping company strategy through field insightInfluence decisions across labor model, menu execution, technology, and guest experiencePartner with ELT and cross-functional leaders to define and continuously raise the standard of excellenceQUALIFICATIONS & EXPERIENCERequired:10+ years of multi-unit leadership experience in hospitality, retail, or food service5+ years leading multi-unit leaders in complex foodservice, hospitality, or retail environments, ideally including scratch kitchen or culinary-intensive operationsProven experience leading high-volume, multi-location operationsDemonstrated ability to drive operational excellence and financial performance (P&L ownership)Track record of developing leaders and improving team performanceStrong field leadership presence, with the ability to operate effectively in a hands-on, café-based environmentAbility to travel regularly and maintain consistent in-market café presenceExperience leading through change, complexity, and performance variabilityStrong communication and leadership skills, with the ability to influence across levelsPreferred:Experience leading a market of 25+ locations in a premium fast-casual, upscale casual, or hospitality-driven brandProven success in scaling operations in a growth environment, including new market entry or rapid unit expansionExperience leading operations that include both front-of-house hospitality and back-of-house/scratch kitchen executionExperience implementing and sustaining structured training or certification-based operating modelsDemonstrated success opening and stabilizing new locations at standardStrong experience partnering cross-functionally to solve systemic operational challengesExperience operating in highly disciplined, data-driven environments (KPIs, audits, dashboards)Familiarity with regulated markets (e.g., NYC/FWW or similar complexity)Bachelor's degree in Business, Hospitality, or related field (or equivalent experience)OUR BENEFITS & PERKS:Competitive pay - ranging from $190,000-$240,000 (depending on experience), and bonus potential of up to 30%401(k) (with a vesting match)Health, dental and vision insurance Paid vacation time and paid sick timeFree employee assistance program servicesFree drinks and generously discounted mealsPlease note that Tatte is an E-Verify employer.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.