Treatment Coordinator

OverviewMonarch Dental is seeking a knowledgeable and patient-focused Treatment Coordinator to join our team in Bentonville, AR. This role is essential in helping patients understand their treatment plans, navigate financial options, and feel confident moving forward with their care.We’re looking for someone who combines strong communication skills with a solid understanding of dental procedures and insurance processes.Schedule (days/hours)M-F 8am-5pmResponsibilitiesPresent and explain treatment plans clearly and confidently to patientsReview insurance benefits, estimates, and out-of-pocket costsCoordinate and schedule treatment in an efficient and timely mannerVerify insurance coverage and obtain pre-authorizations when neededFollow up with patients on pending or unscheduled treatmentCollaborate closely with the clinical team to ensure seamless patient careMaintain accurate patient records and financial documentationDeliver exceptional customer service and build patient trustQualificationsAt least one year of related experienceKnowledge of dental terminologyStrong communication and interpersonal skills, with a focus on delivering exceptional customer serviceAbout UsBenefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com