Senior Analyst, Services Operations
A company is looking for a Senior Analyst, Services Operations (Partnerships).
Key Responsibilities
Design and implement high-impact initiatives to elevate service quality and customer satisfaction across retail partnerships
Lead the development of complex service programs and conduct pilot programs to establish optimal pricing and delivery timelines
Oversee the launch and national expansion of new service offerings while ensuring profitability and high customer experience standards
Required Qualifications
2+ years of experience in investment banking, management consulting, or a fast-paced tech environment
Strong quantitative aptitude with expert-level Excel skills; SQL proficiency preferred
Proven ability to synthesize data from multiple channels for strategic insights
Experience in project management and navigating cross-functional stakeholder relationships
Genuine interest in the home services sector and marketplaces