RedLion Retail Store Manager - Midland

Retail Store Manager Job Type: Full-timeExpected Hours: Approximately 40 hours per weekPay: $45,000 per yearWork Location: Midland, TX (In-person)Overview:Join one of the fastest-growing telecommunications companies in the country. We're hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences.This role is ideal for retail leaders with experience in wireless, broadband, or consumer electronics who thrive in fast-paced, high-volume environments. You'll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs.We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs.Who We Are:We are a rapidly expanding branded partner for Optimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect with the essential services above.Key Responsibilities:Sales & Product KnowledgeMust be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy complianceMust be able to upsell and cross-sell products to maximize sales opportunitiesMust be able to analyze performance data, identify trends and gaps, and act on growth opportunitiesTeam & Organizational SuccessMust be able to partner with marketing on local events, promotions, and seasonal campaignsMust be able to recruit, hire, train, and develop a high-performing sales teamMust be able to build a collaborative, accountable, performance-driven culture focused on recognition and resultsCustomer ExperienceMust be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionallyMust be able to keep the team current on products, promotions, technology updates, and company expectationsMust be able to ensure the team stays up to date on current products, promotions, and technology updatesRequirementsMust have 3-5 years of retail management experience, preferably in wireless, broadband, or consumer electronicsMust have proven success driving sales, leading high-performing teams, and using performance metricsMust have strong leadership, communication, coaching, analytical, and problem-solving skillsMust be proficient in Microsoft Office; telecom/wireless industry knowledge preferredMust have a high school diploma or GED; Associate or Bachelor's degree preferredMust have flexible availability, including evenings, weekends, and holidaysMust have reliable transportation and willingness to travel within a 35-mile radiusPreferred: Bilingual in SpanishBenefitsPerks & BenefitsCompetitive base salary + uncapped commission potentialMedical, Dental, and Vision Insurance; 401(k)Paid training and onboardingPaid vacation, sick time, and personal daysInternal promotions & advancement opportunitiesEmployee-exclusive growth & rewards programs, including:Milestone Program - Recognition and rewards at every stage of your leadership journeyWinners Circle - Annual all-expenses-paid trip for top performers