Support Engineer

• Experience building observability from the ground up — defining SLOs/SLIs, closing monitoring gaps, and implementing alerting strategies that catch failures before customers do.• Proficiency in Linux kernel internals, with exposure to scheduler, memory allocation, and driver subsystem.• Experience writing high quality code with at least one programming language (Python, Go, or similar).• Experience with system-level debugging, including kdump, and kernel panic analysis..• Experience with TCP/IP and network programming.• Experience with distributed storage systems and understanding of one or more of object, block, and file storage paradigms..