Digital Solutions Engineer/Client Integrations Engineer

Company DescriptionA division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best.We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.OverviewThe Digital Solutions Engineer is a hands‑on practitioner responsible for configuring, building, operating, and supporting Adobe Experience Cloud platforms on a daily basis. This role spends the majority of time working directly inside AEM, Workfront, Adobe Journey Optimizer, and Adobe Campaign, implementing workflows, campaigns, automations, integrations, and fixes—not just designing them.This role is heavily execution‑focused (≈70–80% hands‑on build/support, ≈20–30% solution design and stakeholder interaction) and is ideal for someone who enjoys making systems work better through direct configuration and hands‑on problem solving.ResponsibilitiesAdobe Experience Manager (AEM) – Hands‑On WorkBuild and maintain AEM Assets configurations, including:Metadata schemas, folder structures, naming standards, and taxonomiesAsset workflows for ingestion, review, approvals, and publishingPermission models and access controlsTroubleshoot AEM issues directly in the environment (metadata not applying, workflows failing, permission conflicts, asset sync issues).Support DAM operations and downstream consumption by marketing, creative, and execution platforms.Coordinate and execute DAM migrations and cleanup efforts.Adobe Workfront – Hands‑On Administration & AutomationConfigure and support Workfront portfolios, programs, projects, tasks, and issues.Build and continuously refine:Custom forms and calculated fieldsApproval workflowsReports and dashboardsSet up and manage security groups, roles, access levels, and user permissions.Actively build and maintain Workfront Fusion automations, such as:Ingesting requestsSyncing data to/from AEM or other systemsAutomating handoffs, notifications, and status updatesPerform ongoing system cleanup and optimization (unused fields, outdated workflows, broken automations).Integrations & Automation (Very Hands‑On)Build, test, and maintain integrations using:Workfront FusionAdobe APIs and REST endpointsAdobe I/O where applicableMonitor, troubleshoot, and fix integration failures.Actively reduce manual effort by automating repetitive operational processes.Adobe Journey Optimizer (AJO) – Hands‑On Journeys & MessagingBuild and maintain AJO journeys, including:Batch and real‑time journeysEvent and audience triggersDecisioning logicConfigure and support messaging execution (email and other supported channels).Troubleshoot data, identity, audience qualification, and delivery issues.Support the transition of use cases from Adobe Campaign to AJO where applicable.Adobe Campaign – Hands‑On Campaign ExecutionBuild and operate campaign workflows and deliveries in Adobe Campaign (Classic or v8).Configure data mappings, targeting logic, and scheduling.Support operational execution including testing, QA, and troubleshooting failed workflows or deliveries.Assist with campaign optimization and migration planning.Implementation & Support ResponsibilitiesTake requirements and directly implement them in the platforms—not just document them.Own features and enhancements from build through production support.Provide day‑to‑day platform support for active users and delivery teams.Participate in working sessions to whiteboard practical implementations that can be delivered quickly.Document configs clearly so others can support and extend them.Role Characteristics (Important)This is not a strategy‑only roleThis is not a PM roleThis is not a “design it and hand it off” roleThis RoleBuilds itFixes itAutomates itSupports itHow Success Is MeasuredPlatforms are stable, usable, and well‑configuredManual work is reduced through automationUsers can operate independently due to good configs and documentationIntegrations and workflows work reliably at scaleQualificationsRequired Experience (Hands‑On Focused)Platform Experience4–7+ years of hands‑on experience working directly in Adobe platforms, not just managing them.Strong, demonstrated experience with:Adobe Experience Manager (AEM) – especially AssetsAdobe Workfront, including deep configuration and admin workInterest to Learn, or have had exposure to:Adobe Journey Optimizer (AJO) and/or Adobe CampaignProven experience building automations and integrations, especially via Workfront Fusion.Execution SkillsComfortable working directly in production environments.Strong troubleshooting instincts — able to diagnose issues by inspecting configurations, workflows, logs, and integrations.Able to manage multiple active workstreams and production issues at once.Preferred ExperienceAdobe Experience Platform (AEP) exposure.Adobe certifications (AEM, Workfront, Campaign, AJO).Experience supporting enterprise‑scale marketing operations.Familiarity with enterprise data platforms (e.g., Databricks, Snowflake) is a plus.Additional InformationThe Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:Paid Family Care for parents and caregivers for 12 weeks or moreMonetary assistance and support for Adoption, Surrogacy and FertilityMonetary assistance and support for pet adoptionEmployee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balanceTuition AssistancePaid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and moreMatching Gifts programsFlexible working arrangements'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)Business Resource Groups that support multiple affinities and alliancesThe benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance.You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period.Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.All your information will be kept confidential according to EEO guidelines.Compensation Range: $73,150 - $101,010 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 07/26/2026.Compensation Range: USD $73,150.00 - USD $101,010.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 7/6/2026.