Director, Clinical Services (DCS)

Location: Carmel, IN (Office-based with field responsibilities) Overview An innovative, well-funded hospice startup is seeking a Director of Clinical Services (DCS) to oversee clinical operations and help scale a high-quality, patient-centered hospice program. This hands-on, working nurse leadership role is ideal for a seasoned hospice case manager ready to take the next step—or a hospice clinical leader who thrives in a growth-focused, mission-driven environment. The DCS will partner closely with the Executive Director and play a critical role in team development, compliance oversight, and care delivery excellence. This is a unique opportunity to help build and shape the clinical foundation of a hospice organization in growth mode. Key Responsibilities Serve as the clinical operations lead and trusted partner to the Executive Director Provide hands-on clinical leadership while maintaining an active patient caseload as needed Oversee patient admissions, care planning, and IDG (Interdisciplinary Group) meetings Review clinical documentation, monitor quality outcomes, and ensure compliance with Medicare Conditions of Participation and state regulations Manage clinical staff scheduling and ensure appropriate coverage and productivity Coach, mentor, and support nurses, aides, and interdisciplinary team members Step in as acting/pseudo Executive Director during leadership PTO or absences when needed Participate in strategic planning and help scale the clinical model as census grows Monitor performance metrics and clinical outcomes; implement corrective actions as needed Foster a culture of high-quality hospice care, accountability, and compassion Travel locally within the assigned territory as required What We’re Looking For Active RN license in Indiana Required hospice experience — minimum 2+ years in hospice, either: Strong hospice case management experience, or Hospice clinical leadership experience Comfortable in a working nurse role, balancing leadership responsibilities with patient care Passion for hospice and delivering exceptional, patient-centered end-of-life care Ability to lead with energy and purpose—someone who is infectious in their commitment to quality Open to candidates with strong hospice longevity who are ready for their next step, but may not have upward mobility in their current organization Confident running IDG meetings, managing schedules, and overseeing documentation and quality standards Leadership presence with the ability to act in the ED’s role when needed Growth-minded, adaptable, and comfortable in a startup or scaling environment Strong communication, organizational, and coaching skills Familiarity with CHAP standards a plus BSN or MSN preferred (or degree in Healthcare Administration or related field) Compensation & Benefits Base Salary: $110,000 – $115,000 Bonus: Up to 20% performance-based incentive Mileage reimbursement: $0.67/mile Technology stipend: $40/month Medical, dental, and vision insurance Company-paid disability and life insurance 401(k) with 4% company match PTO: 20 days per calendar year Sick time: 5 days per calendar year Paid holidays: 6 major holidays + 2 floating holidays Tuition reimbursement Employee referral program Flexible scheduling and leadership autonomy Education, training, and wellness support resources Zen rooms in every branch for reflection and recharge Apply Today If you’re a hands-on RN leader who is passionate about hospice, energized by growth, and ready to make a meaningful impact while building something special—we’d love to connect.