Customer Service Rep

SUMMARY:The Corporate Specialist/Customer Service Representative is responsible for fulfilling client orders for various corporate filings and documents retrievals. They will work with vendors, affiliates, and state agencies to prepare, submit and finalize corporate orders. The Corporate Specialist must have excellent organizational and time-management skills, meticulous attention to detail, and professional levels of customer service and communication. ESSENTIAL FUNCTIONS:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Responsible for corporate filings including, but not limited to the preparation, review and filing of: Articles of Incorporation/Organization, amendments, fictitious business name/assumed name filings, newspaper publications, annual reports, mergers and conversions, withdrawals and dissolutions, pre-clearance documents, tax clearance, reinstatements and revivals.Responsible for effectively communicating with states and clients regarding various corporate filings and document retrievals.Responsible for obtaining certificates of status with both the state and revenue departments, conducting name availability and status searches, producing verbal bring-downs, filing and tracking name reservations and registrations, as well as obtaining copies of miscellaneous public record documents.Assist with Registered Agent mail, Virtual Office mail, Services of Process (SOPs)other areas in the Client Services Department as needed.Act as aid to manager in the training of new and existing employees.Safeguards confidentiality of records and complies with all local, state, and federal laws pertaining to records.Other duties as assigned.OMPETENCIES, SKILLS AND ABILITIESMust be very detail oriented with strong organizational skills.Effective communication (verbal and written) and relationship building skills.Must be computer literate; Intermediate level skills with MS Office; Word, Excel and Outlook are required.Ability to work both independently and in a team environment.Ability to be self-directed and work efficiently with minimal supervision.Ability to multitask and effectively handle multiple time sensitive projects.Knowledge of general corporate procedures and/or willingness to learn.Ability to gather, organize, analyze, and compile data.Ability to work in a fast-paced, high-energy environment.Ensure superior customer service is provided at all times and maintain a high level of professionalism and a positive attitude.Maintain consistent attendance and punctuality and a professional demeanor EDUCATION / EXPERIENCE Preferred Education: Bachelor's degree and/or 2 years equivalent experience in customer service or legal industry.Experience working in a multi-function, multi-geography environment preferred. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.We look forward to working with you.Beacon Hill. Employing the Future (TM)