Senior UX Designer

We are seeking a Senior UX Designer to support the Member Portal (web and mobile) within the Cross Channel Solutions team. This role is a senior-level individual contributor responsible for leading end-to-end UX efforts while partnering closely with business stakeholders, BSAs, engineering, and offshore design teams.Key Responsibilities Lead UX design from discovery through high-fidelity execution Translate business requirements into intuitive, user-centered solutions Create user flows, wireframes, prototypes, and specifications in Figma (must-have) Collaborate in an Agile environment to ensure scalable, feasible solutions Mentor junior designers and contribute to UX standards and design processes Support major initiatives, including an upcoming mobile app redesign Qualifications 3+ years of UX design experience in a corporate/enterprise environment Strong stakeholder communication and collaboration skills Advanced Figma proficiency (used daily) Solid understanding of usability, accessibility, and user-centered design Portfolio required Preferred Experience mentoring junior designers Exposure to AI-assisted design workflows Familiarity with front-end concepts (HTML/CSS)