Key Account Manager - Global Pharma

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTubeJob DescriptionThe Key Account Manager is responsible for the assigned global key accounts in the NA region; working closely with respective Global Account Managers to provide effective strategic and tactical sales direction as well as communication strategies to develop new business opportunities within and beyond the existing portfolio, to defend and retain the existing portfolio, and to improve profitability of existing business. This role is focused on the growth and retention of existing business with assigned key accounts and developing and executing a long-term strategyWhat You Get To DoGeographic Scope: National or international North American region, depending on accountInternal Stakeholder level involvement and impact: Medium and strategicNumber & Type of Accounts: 3-8 key accounts Number of colleagues directly reporting to this job: 0Budget Responsibility: $10-20M USDDrive For ResultsOwnership of key account, connecting Amcor’s values of safety. collaboration, accountability, results & outperformance into all aspects of role.Execute account strategy as directed by leadership to maintain share of wallet and profitability grow account.Deliver sales goals including profitable year-over-year growth for assigned territory.Manage account complexities to support customer requirements and anticipate future needsOrchestrate and support key business negotiations, supporting Amcor’s interests demonstrating an ability to influence decision and actionsLeverage knowledge of Amcor, our products, the industry and competitive market to enable the business to winRelationship ManagementGrow relationships with customers based upon trust and respect, enhancing the ability to have proactive & complex conversationsBuild collaborative relationships between Amcor and your account to include: leadership, marketing, R&D, with a view of enhancing sales initiatives and profitably while meeting customer needsBuild and leverage cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external)Ensure Amcor and the Key Account adhere to contractual commitments. This includes inventory management, and management of quality and service key performance indicators. Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associationsStakeholder EngagementsCoordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trialsManages accounts receivable as acceptable levels with assistance from the credit departmentWork with Strategic Marketing to identify actions to meet strategic unmet customer needsWith leader support, collaborate cross-functionally on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segmentsReportingReport and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reportingDrive forecast accuracy for improved business resultsRecognizes competitive insights marketing strategies, pricing structures or product performance and communicates intelligence to stakeholdersResponsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM toolWhat We ValueProven track record of successful sales growth and profitabilityExperience with negotiationsUnderstands price and profitabilityAbility to operate in fast paced environment, prioritizing tasks and key deliverablesSolution focused mindsetResults oriented attitudeStrong project management skills, ability to delegate and drive meaningful resultsBusiness and financial acumen which would translate toward but is not limited to being able to understand P&L’s and building customer proposalsAbility to reduce complexity, cultivate relationships and clearly articulate customer proposals, needs and strategy to internal stakeholders.What We Want From YouBachelor’s Degree10+ years relevant experience working in large scale B2B environmentPharmaceutical packaging experience highly preferredExperience in working in a large scale business-to-business environmentAbility to travel domestically & internationally 60% of time.Our ExpectationsWe Expect Our People To Be Guided By The Amcor Way And Demonstrate Our Values Every Day To Enable The Business To Win. We Are Winning WhenOur people are engaged and developing as part of a high-performing Amcor teamOur customers grow and prosper from Amcor’s quality, service, and innovationOur investors benefit from Amcor’s consistent growth and superior returnsThe environment is better off because of Amcor’s leadership and productsEqual Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender IdentityAmcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.E-VerifyWe verify the identity and employment authorization of individuals hired for employment in the United States.CompensationThe starting salary for this position is expected to be between $129,200 to $161,500; however, base pay offered may vary within the full salary range $129,200 to $193,800 depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits.BenefitsWhen you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:Medical, dental and vision plansFlexible time off, starting at 80 hours paid time per year for full-time salaried employeesCompany-paid holidays starting at 8 days per year and may vary by locationWellbeing program & Employee Assistance ProgramHealth Savings Account/Flexible Spending AccountLife insurance, AD&D, short-term & long-term disability, and voluntary benefitsPaid Parental LeaveRetirement Savings Plan with company matchTuition Reimbursement (dependent upon approval)Discretionary annual bonus program (initial eligibility dependent upon hire date)