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Senior General Liability Claims Specialist- SAM Liability
Downers Grove, ILMarch 30th, 2026
IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.OverviewRole specifics:Jurisdictions: NationwideLicenses: Any (TX, FL, NY, HI and RI a plus) (Must acquire within specified timeframe)Location: Fully remoteHow you'll make an impactIndependently conducts detailed analysis vital to investigating claims exposure and recommend appropriate settlement strategies and action plans.Create reservation of rights, coverage denial letters, negotiate and resolve settlements directly with involved parties.Interact extensively with various parties involved in the claims process, and may recommend retaining the advice of outside specialists.Handle claims consistent with clients' and corporate policies, procedures in accordance with any statutory, regulatory and ethical requirements within specialized niche/industry.Document and communicate claim activity timely and efficiently and in a manner which supports the outcome of the claim file.Coach, mentor and may supervise lower level adjusters.About YouPotential candidates should have the following:Claims Background: General Liability, SAM Liability, and Litigation ManagementJurisdictional Experience: NationwideActive Adjusters' licenses: Any (TX, FL, NY, HI and RI a plus) (Must acquire within specified timeframe)As a key member of our Claims Adjuster team, you will:Investigate, evaluate, and resolve complex claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.Work in partnership with our clients to deliver innovative solutions and enhance the claims management processThink critically, solve problems, plan, and prioritize activities to optimally serve clientsRequired Qualifications:High school diploma7 or more years related claims experience and proven track record to handle complex claims issues at a senior adjuster level3 or more years of litigation management experience2 or more years of Sexual Abuse and Molestation claims handling experienceAppropriately licensed and/or certified in all states in which claims are being handledKnowledge of accepted industry standards and practicesComputer experience with related claims and business softwareDesired Qualifications:* Bachelor's Degree#LI-WG1#LI-RemoteCompensation and benefitsWe offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:Medical/dental/vision plans, which start from day one!Life and accident insurance401(K) and Roth optionsTax-advantaged accounts (HSA, FSA)Educational expense reimbursementPaid parental leaveOther benefits include:Digital mental health services (Talkspace)Flexible work hours (availability varies by office and job function)Training programsGallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeingCharitable matching gift programAnd more...The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.We value inclusion and diversityClick Here to review our U.S. Eligibility RequirementsInclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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