Oracle SCM Application Manager
Role Name: Oracle SCM Application ManagerLocation: Menlo Park, CA (Onsite)Duration: 12+ MonthsJob Description:Key Responsibilities1. Business-Critical (P0 / Cannot-Fail) InitiativesLead delivery and production readiness for high-priority initiatives including:Support **S&K JV Distribution Center (DC)** planned launch (H2 2026)Enable **RL Drop Ship International ExpansionIndiaBrazilKoreaSupport **RL Direct Ship** initiativesCoordinate cross-functional teams to ensure successful deployments with minimal business disruptionDrive risk identification, mitigation planning, and executive status reporting2. Project Delivery Support (H2 2026)Provide application leadership and delivery support for strategic projects including:Infrastructure HelixOracle Spend Management (OSM) / Planned SpendSpend ApprovalsBuyer AutomationFPA Node AutomationSpend ApprovalsPre-PR SubmissionAgent WorkspaceCoordinate functional, technical, QA, DevOps, and business teamsManage testing, release planning, deployment, and hypercare support3. Platform Operations & Application MaintenanceOwn day-to-day Oracle application management including:Guided Buying Forms initiativesIntegrated Price ListE-Store platformBlanket AgreementsBuy@ platform supportOracle Rules Engine maintenanceAnnual SOX compliance activitiesQuarterly application health reviewsPerformance optimizationDefect managementIncident, problem, and change managementProduction Support ResponsibilitiesManage L2/L3 Oracle Application SupportEnsure SLA compliance across incidents and service requestsLead Major Incident (P1/P0) managementPerform Root Cause Analysis (RCA)Drive Problem Management initiativesImprove operational stability through automationManage application releases and production deploymentsCoordinate with Oracle support and third-party vendorsEnsure high platform availabilityStakeholder ManagementPartner with Procurement, Finance, Supply Chain, IT, Infrastructure, Security, and Architecture teamsPresent project updates to senior leadershipManage business expectations and prioritiesFacilitate governance meetingsProvide executive-level reporting on delivery health, risks, and KPIsRequired Skills10+ years of Oracle Applications experience5+ years managing Oracle Application Support teamsStrong experience with Oracle Procurement Cloud or Oracle E-Business Suite Procurement modulesExperience supporting:PurchasingiProcurementSupplier ManagementSourcingApprovalsInventoryOrder ManagementExperience managing global application supportKnowledge of ITIL processesStrong understanding of SOX controls and complianceExperience with release management and change managementStrong analytical and troubleshooting skillsExcellent communication and stakeholder management skillsPreferred QualificationsOracle Cloud Procurement implementation/support experienceExperience with Oracle Integration Cloud (OIC)Experience with Oracle BPM/Approvals workflowsKnowledge of REST/SOAP integrationsExperience working in Agile/Scrum environmentsPMP, ITIL, or Oracle certifications are a plusRegardsMohd Hameedhameed.mohd@net2source.com