Fitness Manager - RiverPlex Recreation and Wellness Center

Fitness Manager - RiverPlex Recreation and Wellness CenterSalary Range $48,000.00 - $54,000.00 Salary Position Type Full TimeDescriptionUnder the direction of the General Manager of the RiverPlex, the Fitness Manager is responsible for: Fostering a welcoming, inclusive, and innovative fitness environment aligned with the mission of the Peoria Park District (PPD) Overall leadership, development, and daily operations of the fitness department at the RiverPlex Recreation and Wellness Center Overseeing staff, programming, equipment, and member experience while driving participation, retention, and revenue growth. Working an adjusted work schedule to meet customer demands which may include nights and weekends. Being familiar with Les Mills group exercise programs and having the ability to become an instructor Hiring, training, supervising, and evaluating part-time fitness staff including instructors, trainers, and attendants The Fitness Manager is expected to model professionalism, accountability, innovation, and inclusivity while supporting the mission and values of the Peoria Park District and the RiverPlex. This role requires adaptability, strong leadership presence, and a commitment to creating a positive and impactful member experience. Overseeing and being able to fill in as trainer, instructor, fitness attendant or other fitness personnel as needed Designing onboarding experiences (new member integration, fitness assessments) Developing staff schedules and ensuring adequate coverage Promoting a team-oriented and collaborative work environment throughout the facility Developing, implementing, and evaluating fitness programs, group exercise classes, and personal training services that align with current industry trends and community needs Monitoring member satisfaction and usage trends Maintaining a high standard of customer service and member engagement Addressing member concerns and feedback in a timely and professional manner Ensuring fitness areas are clean, safe, and well-maintained Overseeing maintenance and repair of fitness equipment, including preventative maintenance Managing inventory and ordering supplies as needed Assisting in managing the fitness department budget, including revenue and expenses Assisting with long-range planning for equipment replacement and capital improvements Supporting revenue growth through program development, retention strategies, and membership engagement. Tracking KPIs (attendance, retention, personal training revenue) Providing accurate and engaging content for marketing materials, including brochures, websites, and social media Collaborating with internal teams to promote programs and initiatives Participating in marketing committee meetings and contributing ideas for growth Working closely with OSF medical staff to coordinate wellness and fitness services Supporting partnerships that enhance community health and wellness initiatives Maintaining required certifications Staying current with industry trends and best practices Performing all other duties as assignedEssential Functions:The work requires periodic physical exertion in handling supplies, equipment, and materials relative to the services rendered. Prolonged standing, bending and stooping, and ability to lift and carry up to 50 pounds each leg of a repetitive unloading/re-loading process is required on a periodic basis. The programmed activities involve risks which are typically associated with athletic and fitness services or events, thus requiring normal safety precautions typical of the sports and fitness industry. Exposure to power requirement, chemicals, and various hand tools relative to athletic facility maintenance may be periodically required. The indoor work environment is adequately lighted, heated, and ventilated.QualificationsEducation: Bachelor's degree required with major in Exercise Physiology, Physical Education, Athletic Training, or related field. Relevant experience in a similar leadership role may be substituted for all or part of the educational requirementExperience: Requires a minimum of two years of direct management experience in fitness facility operations. Requires certificate in First Aid, CPR, and at least one nationally recognized fitness certification required such as: ACE, ACSM, Cooper, AFFA, NCSF, NSCA, CSCS.Knowledge and Ability: Strong knowledge of fitness programming, equipment, and industry trends Understanding of holistic wellness, including strength training, cardiovascular fitness, recovery, and mobility Ability to support diverse populations, including youth, seniors, and individuals with varying fitness levels and abilities. Ability to recruit, train, mentor, and evaluate staff to build a high-performing and engaged team. Successful candidate will foster a positive, inclusive, and accountable work environment Provide ongoing coaching, professional development, and performance feedback Experience managing budgets, revenue, and expenses Ability to analyze participation data and adjust programming to meet community needs Knowledge of fitness facility operations including scheduling, maintenance, and safety protocols Proficiency with fitness and recreation management software Ability to support virtual, hybrid, and on-demand fitness initiatives Commitment to delivering exceptional customer service Ability to build relationships with members, community partners, and healthcare providers Strong communication skills, both verbal and written Ability to support marketing efforts including social media, digital content, and program promotion Collaborate with marketing teams to increase visibility, engagement, and participationBenefits and Perks:Paid sick days, vacation days, and holidays.Longevity bonus program and wellness program.Pension and retirement programs and Social Security participating.Exceptional health plan.Paid Life Insurance.Disability Insurance.Full-time employees and dependents enjoy discounted recreation classes and free admission to select Park District facilities.The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.All qualified individuals are encouraged to apply.An Equal Opportunity Employer.