Bilingual Medical Receptionist-Part Time

Position: Bilingual Medical Receptionist Supervisor: Clinical Operations Manager Status: Part-Time Hourly Rate: $18.00 per hour Hours: Monday, Tuesday and Thursday, 12:00 pm, to 8:00 pm; Wednesday and Friday 8:00 am to 4:30 pm; some weekends may be required. About CrossOver Healthcare Ministry: CrossOver Healthcare Ministry is a 501(c)(3) non-profit organization that provides compassionate, high-quality healthcare to the uninsured and medically underserved in our local community. With clinics in the City of Richmond and Henrico County, we offer a wide range of healthcare services, including primary care, specialty care, dental, vision, behavioral health, HIV/AIDS care, OB/GYN, medication management, and social work case management. Mission: At CrossOver Healthcare Ministry, we believe that healthcare is fundamental to a person's well-being. By serving over 6,600 low-income, uninsured, and Medicaid patients annually, we aim to support individuals in leading healthy and fulfilling lives. Our commitment to inclusivity ensures that all individuals receive respectful and comprehensive care regardless of their financial status. Position Summary: The medical receptionist ensures the seamless delivery of quality and compassionate healthcare services. This position requires a strong commitment to administrative excellence, effective communication, and a genuine passion for assisting patients. Key responsibilities encompass various facets of administrative support, ranging from front office duties to facilitating essential services such as imaging, labs, and specialty care referrals. Key Responsibilities: Patient eligibility screening Appointment scheduling All scheduling of imaging referrals Answering phones, assisting patients with questions regarding their medications, referrals, and appointments Assist with medical records requests and faxing Medical interpretation Medical scribing Data entry Secures the appropriate patient and insurance information Validate insurance information & and eligibility Assist with EHR issues Assist the Clinical Operations Manager in training front desk volunteers, interns, and staff on electronic health records and front office policies and procedures. Assist volunteers on the clinic floor (providers/nursing support/scribes/interpreters) with questions regarding CrossOver policy and procedures. Cross-trained in Operation Center processes. Experience: Bilingual Spanish/English Familiarity with medical environment/diseases Efficient organization Clear communication Comfortable using and entering data into the computer Able to multitask andmultitasksolve Ability to work and communicate with a diverse population Decision-making skills for unpredictable patient scenarios Capacity to multi-task Prmultitaskn computer software programs: Excel, Word, etc. Ability to model CrossOver core values of Compassion, Integrity and Servant Leadership. COVID-19 vaccination is required unless there is a medical or religious exemption. Join our team at CrossOver Healthcare Ministry and be part of a mission-driven organization that values compassion, inclusivity, and excellence in healthcare delivery. If you are passionate about making a difference in the lives of others through your bilingual skills and administrative expertise, we invite you to apply for the Bilingual Receptionist position with us. To apply for this position, please submit your resume and a cover letter highlighting your relevant experience. Interviews will be scheduled for qualified candidates. CrossOver Healthcare Ministry is an equal opportunity employer committed to diversity in the workplace. Learn more about us at www.crossoverministry.org. Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: No less than 20 per week Medical Specialty: Primary Care Schedule: 8 hour shift Experience: Customer service: 1 year (Required) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Required) Ability to Commute: Richmond, VA 23224 (Required) Ability to Relocate: Richmond, VA 23224: Relocate before starting work (Required) Work Location: In person