Director of Dining Services

Job DescriptionWe are seeking a Director of Dining Services to oversee the daily operations of our elegant and upscale country-club-style dining area for the beautiful community of The Bristal Assisted Living at Westbury.In this essential support role, you will oversee operations of the dining room for use by both residents and team members. You must maintain a positive, upscale experience at all times and ensure residents receive prompt, courteous and efficient mealtime service. You will be responsible to schedule team members and lead all services required to ensure the dining room runs flawlessly.Full-time schedule requires working one weekend day per week (Tuesday-Saturday 9Am-5:30pm).Additional Responsibilities IncludeHiring, training, scheduling, leading and, when necessary, terminating dining room team membersAssigning waiting and bussing teams to their stations on each shiftAssuring that all dining room systems are functional before, during and after mealsOverseeing food delivery, table satisfaction and bussing proceduresGreeting residents in a warm and friendly mannerAddressing complaints by residents and guestsInforming Director of Food Service of any complaints or concernsInspecting all dining room team members for proper uniforms, nametags and hairstylePreparing and giving monthly in-service support to dining room team membersMaintaining the utmost cleanliness of the dining room and kitchen areas assigned to waiting teamFilling in for the host/hostess when they are off dutySupporting food service operations in Reflections and Recreation; conducting training and QA audits; ensuring proper handling and storing of foodOverseeing setup and breakdown of special events, action stations and theme buffets, including cleanliness and storage of equipmentTaking inventory, generating orders and maintaining par levels for dining linens, china, glass and silverSupporting the dining room and performing hands-on service during times of emergency team member shortagesExecuting other additional tasks as assigned by the Director of Food Service, Sous Chef and the Executive DirectorQualificationsMust have previous experience in dining room management, FOH supervision and team member schedulingExperience at a high-end restaurant or fine dining establishment with upscale clientele a plusStrong ability to multitask and solve problemsExceptional team building and leadership skillsServSafe Certificate and Food Handlers Certificate a plusBenefits IncludeSalary increases based on annual performanceAnnual team appreciation events, quarterly team appreciation bonuses, and an annual holiday bonus401K planCompany-paid life insurance policyPTO days, company-paid holidays, with a PTO cash-out option annuallyOptional lunch for all employeesAvailable health, dental and vision coverageTuition Reimbursement Benefits401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insurance