Manager, Security Platform Engineering

Overview As Manager, Security Solution Engineering, you lead a team of engineers responsible for backend engineering, platform configuration, and administration of the email security managed service. You ensure reliable, scalable, and secure delivery while guiding continuous improvement and engineering excellence. You work across time zones to support APJ and global teams, aligning engineering goals with customer outcomes. You shape engineering strategy and leverage data to enhance detection, reliability, and service quality. Compensation / BenefitsCompetitive compensationComprehensive benefitsFlexible work environmentAnnual wellness and community outreach daysTwo paid Wellbeing Days and two paid Volunteer Days per yearWork from Anywhere option ResponsibilitiesLead, mentor, and coach a team of Security Solution Engineers; role model professional growth and engineering best practicesOversee talent development: hire, develop, and retain top email security engineering talentPlan and assign objectives aligned with corporate goals; provide daily strategic guidanceManage service delivery and act as internal advocate for customers of the managed email security serviceMonitor service health, SLA adherence, and customer satisfaction; address at-risk accounts with remediation plansDevelop and oversee engineering strategies to meet complex customer requirements across the email security platformDrive process improvements and automation to boost reliability and efficiencyLead technical decisions for platform configuration, policy management, and security hardeningGuide on architecture, backend systems, integration points, and production changes spanning multiple services Key requirementsWorking knowledge of email security architectures and platform administrationExperience leading a engineering team and delivering secure, scalable solutionsAbility to plan, prioritize, and manage multiple tasks with competing prioritiesStrong customer advocacy and service delivery mindsetIndependent technical decision-making and problem-solving skillsLeadership and mentorshipCollaboration across global teamsStrategic thinking and prioritizationEmail security platform architectureBackend systems and configuration frameworksSecurity hardening and policy management