Client Partner, Payments
Company OverviewMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.Job OverviewMilestone Technologies is seeking an experienced and successful Client Partner for our mid-market portfolio to join our growing team. This role will be a critical and versatile member of the global sales team and will report directly to our VP Sales for Northern California. In this role, you will be responsible for executing account strategy and sales pursuits to accelerate growth for Milestone’s business across the following areas:Applications & Digital Engineering ServicesCloud TransformationData & AIProduct EngineeringSalesforceDigital Workplace, Cloud and Infrastructure ServicesData Center OperationsInfrastructure Managed ServicesDigital Workplace ServicesServiceNowBusiness Process ServicesStrategic GRC ServicesIntegrated Security ServicesConsulting & Advisory ServicesHow You Make An ImpactIn partnership with the Milestone extended team, including service delivery, finance, talent acquisition, and executive management, you will collaborate to drive Milestone's solutions in the marketplace. You will be a trusted adviser and partner to our prospective and existing clients rather than "just another vendor." You will focus on penetrating greenfield/new logo accounts and be responsible for building your own pipeline and driving opportunities to meet/exceed sales expectations. You must have a proven track record of successfully closing high-revenue technology solutions within the payments sector.You will be on the front line as the face of Milestone, manifesting the excellence and innovative spirit we are building. You will need to understand Milestone services and abilities and be able to represent these clearly, accurately, and confidently to business leaders at a variety of levels, including the C-Suite and across multiple functional groups. Your aim will be to develop strategies with these key stakeholders to address their ongoing business, financial, and technical/IT support needs.Successful candidates will be based in the San Francisco Bay Area.What You Need To SucceedMinimum of 8+ years of sales experience and/or account management with a minimum of half of that experience selling IT Managed and Professional Services. Payments experience is required.Demonstrated track record selling managed services to mid-market/emerging accounts with cumulative Total Contract Value (TCV) of $5MTo be successful in this position, you must have the skills and drive to govern all aspects of the sales process. This means that besides being skilled in Sales, the Strategic Sales Executive must have acumen in cross-functional areas such as IT operations, finance, and HRAbility to broker and conduct insightful conversations with client executives that elevate talk from low-level tactical to a higher problem-/solution-/outcome-centric consultationSkilled at developing solid relationships with clients, identifying key influencers for a deal, building client sponsorship for your solution, and acquiring critical information about, but not limited to, client budget, client buying process, competitors, clients' motivating factors, and decision criteriaAbility to sell complex services that span service lines, (capability areas or practice areas), geographies, and delivery methodologiesExperience managing all aspects of the sales process and demonstrable experience in closing/winning enterprise dealsSkilled at the use of standard sales tools, research, and prospecting toolsAbility to formulate comprehensive plans that include account mapping, addressable market analysesMust understand the following aspects of IT services: service delivery structures, staffing (both domestic and international), KPI/SLA, information technology infrastructure library, reporting and analyticsStrong San Francisco/Bay Area network is requiredDemonstrated capability to work effectively with cross-functional teamsRecognized success as a top-producing salespersonCompensationEstimated Pay Range: $180K to $215K base salary + commissionWe also offer comprehensive benefits options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.Our Commitment to Diversity & InclusionAt Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.***Notice to Job Seekers Regarding Impersonation and Fraudulent Job Offers***It has come to our attention that unauthorized individuals and entities are impersonating Milestone Technologies, Inc. on various job boards/portals, specifically Naukri.com and Linkedin.comPlease be advised of the following official Milestone Technologies recruitment policies:Official Communication ChannelsAll legitimate email communications from our recruitment team will originate ONLY from the domains: @milestone.tech. We do not use generic email services (e.g. @gmail.com, @yahoo.com, @outlook.com) or unofficial third party messaging apps to conduct formal business.No Recruitment FeesMilestone Technologies never requests any form of payment, "security deposit", "laptop/equipment fee", or "processing fee" at any stage of the recruitment or onboarding process. Any request for money in exchange for an interview or job offer is a scam.