Manager, Software Engineering

Overview As Software Engineering Manager, you lead an experienced Agile team responsible for mission-critical APIs and services built on C#/.NET. You will drive delivery, reliability, and ownership of systems that the business depends on 24x7. You’ll shape engineering practices, balance feature delivery with stability, and mentor engineers to grow their skills. This role partners with product, QA, DevOps, and security to raise the operational bar. You’ll be stewarding a culture of ownership, collaboration, and measurable impact. Compensation / Benefitscompetitive compensationbenefitscareer growth opportunities ResponsibilitiesLead, coach, and grow a team of software engineers, including senior engineers and tech leadsOwn hiring, onboarding, goal setting, performance reviews, and career developmentElevate production health and ownership across the teamDrive continuous delivery with automated testing, canary rollouts, and zero-downtime migrationsManage capacity, backlog readiness, and dependencies for achievable plansOwn SLOs/SLAs and observability; oversee incident response and postmortemsSet standards for code reviews, testing, and risk-aware change practicesCollaborate with product, QA, DevOps, and other units to translate priorities into engineering workCommunicate reliability and delivery performance to senior leadership with transparency Key requirements5+ years managing software engineering teams with hiring, performance, and career development8+ years in software development with Microsoft technologies (.NET, SQL Server)Experience adopting AI-assisted development tools (e.g., GitHub Copilot, Claude Code) and measuring outcomesProven ability operating in mature CI/CD environments with high-availability targetsProduction ownership of customer-facing or revenue-critical systems; incident command experienceHands-on with observability tools (NewRelic, Splunk) and cloud platforms (Azure)Knowledge of microservices, API-first design, versioning, and backward compatibilityFamiliarity with relational databases and performance troubleshootingStrong practices in automated testing, security/compliance coordination (PCI DSS, SOC, HITRUST)Excellent communication with engineers, product owners, and senior leadershipownership mindsetclear communicationcalm under pressure.NET and SQL ServerCI/CD pipelines and DevOps toolingObservability tooling (NewRelic, Splunk)