Parts Counterperson

Serpentini Cdjr Parts Counter PositionThe ALL NEW Serpentini CDJR is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. No experience in a dealership is necessary!The ideal candidate will have a basic comfort level with computers, phones, and be able to handle incoming and outgoing calls to fill orders.Great growth opportunity into a future leadership position as we aren't done growing and really like to grow our own talent and future leaders!Let's build something great together!!Benefits:Health, dental, and vision insurance401(k) planPaid time offOpportunities for advancementEmployee discountsResponsibilities:Follow the parts sales process from start to finishCommunicate with staff and customers in a friendly and professional mannerConverse effectively/efficiently regarding customer parts statusRead and understand the parts catalog when looking up and speaking to specific partsAnswer phone calls, provide price quotes and other information to customersReview body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimateProvide high-level service to both internal and external customersPull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stockNotify parts manager of out-of-stock parts or shop materials that need immediate attentionLocate out-of-stock parts from outside source and submit an emergency order, if necessaryMake sure all internal requests for parts are billed on service repair orderReceive payment from retail customers or obtains credit authorizationQualifications:High School Diploma or equivalent and prior auto parts sales experience (preferred)Eager to improve in a dynamic work environmentStrong interpersonal and time management skillsAbility to read/interpret safety and maintenance documentsAbility to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volumeValid driver's license and clean driving recordSerpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress-free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.