Director - Service Parts Logistics
About us
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* As part of DHL Group ambitious Strategy 2030, DHL Supply Chain (DSC) Japan is investing heavily in areas that allow accelerated growth:
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https://group.dhl.com/en/media-relations/press-releases/2024/strategy-2030-dhl-group-to-accelerate-sustainable-growth-with-new-strategy-2030.html
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* The candidate will be a senior executive that can aggressively drive growth by engaging with new customers, existing customers, internal DHL stakeholders, and the industry as a whole.
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* The scope of activity will be defined as the broadly defined Service Logistics Industry with a focus on the Semi-conductor industry and Japanese corporations.
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* The candidate will also be given wide discretion to define his/her own target sub-sectors and customers. The candidate must use this discretion to independently design and implement his/her own sales strategy.
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* Develop strong working relationships with DSC Japan Sector Heads and Sector Teams.
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Responsibilities
Customer
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* Identify target customers with high success potential
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* Conduct Research Meetings to identify customer Pain Points and how DHL can help solve
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* Evaluate opportunity with internal stakeholders to determine ability to win
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* Present and sell proposal and to show customer the value of DHL solution
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* Remain up-to-date on customer's industry, developments in the market and potential competitors
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External
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* Build relationships with multiple target customers to ensure a large pipeline
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* Understand key developments in the logistics industry and the assigned sector to anticipate changes and help develop solutions
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Internal
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* Cooperate and collaborate with Sectors and Functions to meet customer's requirements and expectations.
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* Work closely with internal parties such as IT, procurement, Solutions Design and HR to develop a strong proposal to the customers.
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Problem Complexity
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* Most optimal solution for customer (price/quality/complexity)
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* Work across functional to maximize the use of resources.
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* Work closely with solution design to meet customer's requirements.
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* Contract negotiation
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Requirements
Experience/Skills
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* Supply chain knowledge
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* Sales experience and network
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* Coordination skills among the different departments
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* Presentation skills (internally and externally)
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* Inter-personal skills
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* Analytical skills
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* Strong communication skills in Japanese (speaking & writing)
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* English skills not needed
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* Financial understanding
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Competencies
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* Commercial awareness, customer focused
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* Result oriented
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* Team player
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* Self-starter and taking initiatives
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