Pre-clinical Lab Coordinator

Company DescriptionIt started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide.Were a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful because every improvement we make has the potential to change a life.The Future Forward organization is Intuitive’s advanced concepts group. We explore emerging technologies, prototype next-generation solutions, and build software experiences that shape the future of robotic-assisted surgery.If you're ready to contribute to something bigger than yourself and help transform the future of healthcare, you'll find your purpose here.Job DescriptionPrimary Function of Position:The Pre-clinical Lab Coordinator is a hands-on operations lead responsible for coordinating and executing pre-clinical lab activities. This role partners closely with cross-functional stakeholders including Clinical engineering, Product development, engineering and research teams to ensure labs are properly scheduled, staffed, equipped, and successfully delivered.The Pre-clinical Lab Coordinator serves as the bridge between planning and execution, owning lab operations while stepping in as a hands-on operator for complex system setups, troubleshooting, and critical lab activities.Essential Job Responsibilities Lab scheduling system managementOwn and manage lab scheduling systems, request intake workflows, and tracking dashboardsMaintains and enables cross functional visibility into lab demand, capacity, and upcoming studiesDrive lab and specimen forecast planning activities working with cross-functional stakeholdersIdentify and resolve scheduling conflicts, resource gaps, resource availability (prototype/system/sub-system/animal/tissue) and operational risks working with cross-functional stakeholdersAlign with cross-functional stakeholders to ensure pre-clinical labs are fully prepared ahead of execution (staffing, equipment, materials) Lab operations ownership & technician coordinationPartner with Clinical Engineering team to ensure smooth day-to-day lab readiness and study executionProvide day-to-day task direction, prioritization, and coordination for lab technician(s)Ensure alignment of technician activities with lab priorities and execution timelinesEnsure technician-dependent tasks (setup, reprocessing, equipment prep) are completedIdentify process gaps and create standard work instructions as needed for lab technician(s) to streamline and standardizeProvide real-time coordination and decision-making support to lab technician(s) during executionMonitor quality and completeness of technician work Hands-on lab support & technical leadershipProvide hands-on support for routine lab setup, equipment preparation, and troubleshooting; develop SOPs/playbooks for repeatabilitySupport non-routine or complex lab setups in collaboration with clinical engineering partners and help develop standardized workflowsStep in to support clinical engineering team for lab execution during critical or resource-constrained product development lab activities Resource planning & managementProactively review upcoming lab schedules to ensure alignment of people, equipment, and materials for lab execution readinessMaintain visibility into technician availability, equipment readiness, and supply statusIdentify and resolve resource gaps to ensure execution readinessAlign lab demand with available capacity and escalate constraints as needed Equipment & lab readinessEnsure all lab equipment is available, functional, and ready for useTroubleshoot and resolve equipment issues, escalating when neededCoordinate maintenance and repairs with internal and external technicians and vendors as neededEnsure readiness of robotic systems, A/V setups and connectivity ahead of pre-clinical lab execution Study coordinationCoordinate lab readiness for onsite and offsite pre-clinical studies in partnership with clinical engineering and supporting teamsAlign stakeholders on timelines, dependencies, and requirementsEnsure materials, equipment, and setup requirements are metTrack readiness across all components required for successful execution Training coordinationSupport planning and execution of training programs defined by SupervisorCoordinate training lab logistics, schedules, and participant trackingManage training documentation and completion records Process improvement & operational efficiencyIdentify inefficiencies in lab workflows and execution processesDevelop and maintain standardized workflows and playbooks to improve repeatability and reduce execution variabilityPropose and implement improvements to scheduling, coordination, and executionCreate and manage dashboards to provide visibility into lab efficiency trackingSupport adoption of tools and systems to improve lab operationsImprove lab utilization, readiness, and execution consistency Cross-functional collaboration and communicationAct as central coordination point across engineering, research, and operations teamsCommunicate lab status, risks, and updates clearly and proactivelyBuild strong relationships with engineers, technicians, and collaboratorsQualificationsSkills, Experience, Education, & Training:RequiredBachelor’s degree in Life Sciences, Biomedical Engineering, or related field2–5 years of experience in lab operations, pre-clinical research, or technical lab rolesStrong hands-on experience with lab equipment, setup, and troubleshootingExperience coordinating lab workflows or supporting multiple studiesAbility to balance execution and coordination responsibilitiesProficient in working with computer systems and office applications including Word, Excel, Smartsheet, etcPreferredExperience in medical device or pre-clinical lab environmentsExposure to robotic or surgical systemsFamiliarity with regulated environments (e.g., IACUC, GLP-adjacent)Key SkillsStrong hands-on technical capabilityOperational ownership and execution mindsetAbility to balance coordination and executionProblem-solving in dynamic lab environmentsClear communication and stakeholder managementAttention to detail and qualityTravel: up to 25% (domestic).The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.We are an AA/EEO/Veterans/Disabled employer.Additional InformationDue to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.Mandatory NoticesU.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.This position may be filled at a different job level than listed here depending onbusiness need and/or on the selected candidate’s experience, knowledge and skills.Compensation will be based primarily on the job level at which the role is filled and theCandidate’s Qualifications, Consistent With Applicable Law.We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.Base Salary Range Region 1:$106,000 - $143,400Base Salary Range Region 2: $90,100 - $121,900Shift: DayWorkplace Type: Onsite - This job is fully onsite.