Computer Aided Dispatch Administrator

Computer Aided Dispatch (CAD) Administrator Overview We are seeking an experienced Computer Aided Dispatch (CAD) Administrator to support the implementation, configuration, maintenance, and optimization of public safety technology solutions. This role works closely with law enforcement, fire, and EMS organizations to deploy and support CAD, RMS, and Mobile platforms that are critical to emergency response operations. Required Qualifications 5+ years of experience working within or consulting for Public Safety organizationsProven experience implementing, configuring, administering, or supporting CAD, RMS, and/or Mobile solutionsStrong subject matter expertise in public safety systems and workflowsIntermediate knowledge of IT infrastructure, including databases, networking, and virtualizationIntermediate to advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Project, and SharePointAbility to obtain CJIS certification and successfully pass required background checks Preferred Qualifications Experience with Geographic Information Systems (GIS)Knowledge of cloud technologies and cloud-based environmentsExperience with CentralSquare CAD productsKey ResponsibilitiesInstall, configure, test, troubleshoot, and maintain public safety software applicationsSupport CAD, RMS, and Mobile solutions for emergency response organizationsAdminister application environments, including production, test, and training systemsConfigure system settings and business rules to meet operational requirementsPerform user administration, security management, and application maintenanceMaintain and update application documentation and technical proceduresProvide end-user support, training, and consultationCollaborate across teams to manage application integrations and dependenciesApply software updates, patches, and enhancementsEnsure system performance, reliability, security, and compliance with applicable standardsParticipate in an on-call rotation supporting mission-critical applicationsWhat You'll BringStrong problem-solving and troubleshooting skillsExperience working in complex, mission-critical technology environmentsExcellent communication and stakeholder management skillsAbility to manage multiple priorities while maintaining attention to detailCommitment to delivering reliable solutions that support public safety operationsWork EnvironmentCollaborative, cross-functional team environmentPublic safety technology and emergency services settingCombination of implementation, administration, support, and training responsibilitiesParticipation in rotational 24/7 support coverageImpact of the RoleThis position plays a vital role in supporting emergency response operations by ensuring the reliability, security, and effectiveness of critical public safety technology systems. The work directly contributes to efficient dispatching, records management, mobile workforce capabilities, and overall operational continuity for public safety organizations. Job Type & Location This is a Contract to Hire position based out of Chicago, IL. Pay And Benefits The pay range for this position is $50.00 - $75.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chicago,IL. Application Deadline This position is anticipated to close on Jul 31, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.