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Patient Coordinator
Patient CoordinatorMid Florida Cancer Centers is a comprehensive Hematology & Oncology practice with four locations in Orange City, Deland, Oviedo, and Sanford. Our physicians offer a wide range of services with the goal to provide our patients with the highest quality of care and patient experience.
Mid Florida Cancer Centers is seeking out-going Patient Coordinators with intentions to grow with the practice. The ideal candidate will have a strong clinical background in a medical setting, understand the importance of good customer service, and will be willing to travel between our 4 locations as needed (Orange City, Deland, Sanford and Oviedo).
Job Responsibilities:Schedule all upcoming patient appointments.
Assist with answering inbound phone calls.
Scan all pertinent medical records into patient's chart.
Send out patient referrals in timely manner.
Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records.
Monitor and review patient schedules for next day office appointments.
Assists other Medical Receptionists and Medical Secretaries as needed.
Other duties as assigned.
Knowledge, Skills, and Abilities:Working knowledge of common office computer programs; Word, Excel, Internet.
Understanding of insurance benefits.
Excellent time management and organizational skills.
Must be able to work independently and multitask.
Confident handling high patient volume (30-50 patients/day).
Bilingual (English/Spanish) required.
Education/Experience:Minimum High School Diploma, Some College preferred.
At least 1 year of clinical experience required.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Clinical: 1 year (Required)
Willingness to travel:
25% (Required)
Work Location: In person
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