Restaurant and Events Assistant Manager

The opportunityDelaware North Sportservice is searching for a Catering Manager to join our team at Nu Stadium at Miami Freedom Park in Miami, Florida. In this role, you will be responsible for leading all catering operations at Miami Freedom Park, supporting a wide range of events and daily service needs across the venue. This role plays a critical part in delivering exceptional food and beverage experiences for premium events, internal partners, and key stakeholders.The Catering Manager will serve as a primary liaison between clients and internal teams, working closely with clients sales and operations teams to ensure alignment, responsiveness, and seamless execution. This position reports directly to the Director of Suites and Catering and requires a handson, servicedriven leader with a strong operational mindset and a high level of accountability.PayMinimum Anticipated Maximum Base Salary: $55,300 - $74,600 / yearIn addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.What we offerAt Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:Medical, dental, and vision insurance401(k) with up to 4% company matchAnnual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resortsWhat will you do?Oversee all catering and special event operations, ensuring seamless execution from planning through event closeoutServe as the primary point of contact for catering clients, building strong, trustbased relationships and working closely with clients sales and operations teams to understand objectives, requirements, and service expectationsProactively manage client communications before, during, and after events, ensuring timely responses, clear followthrough, and a consistently high level of serviceDrive catering sales through strategic upselling of food, beverage, and service enhancements to maximize revenue and elevate the guest experienceAct as a strategic partner to clients by anticipating needs, managing expectations, and delivering customized food and beverage solutions that align with premium service standardsLead, train, and manage a team of approximately 20 direct reports, fostering a culture of accountability, professionalism, and service excellencePartner closely with the culinary team to coordinate menus, staffing, timelines, and execution for events of varying size and complexityBe highly visible and handson during events, playing an active role in event setup, service execution, and postevent breakdownSupport a diverse range of catering needs, including premium and special events, client functions, employee dining, home and visiting teams, security staff, and broadcast crewsEnsure compliance with all food safety, sanitation, and alcohol service standards, as well as company policies and proceduresManage inventory, equipment, and event logistics to ensure operational efficiency and consistent service deliveryCollaborate with internal partners across operations, sales, and venue leadership to support overall venue objectives and enhance the client and guest experienceProblem Solving & Operational ResponsivenessEffectively address operational challenges in real time, maintaining composure and sound judgment in fastpaced, highpressure environmentsDemonstrate a strong sense of urgency when responding to client requests, issues, or lastminute changes, recognizing that our primary client has high expectations regarding response times and service deliveryCollaborate closely with internal operations, culinary, and sales teams to quickly identify solutions and resolve issues with minimal impact to the client experienceTake ownership of challenges through resolution, ensuring clear communication, timely followup, and continuous improvement to prevent future issuesMore about youProven experience in catering, banquets, or food and beverage operations within a highvolume, fastpaced environment (sports, entertainment, hospitality, or events preferred)Strong leadership skills with experience managing and developing hourly and salaried teamsDemonstrated ability to build and maintain strong client relationships while delivering customized, servicedriven solutionsExcellent organizational, communication, and multitasking skills with a handson management approachAbility to work a flexible schedule, including nights, weekends, and holidays, based on event needsShift detailsDaysEveningsWeekendsEvenings as neededHolidaysWho we areMiami Freedom Park isa state-of-the-artsoccer stadium and entertainment destination in South Florida, opening in 2026 as the future home of Inter Miami CF. Delaware North will lead stadium concessions and premium food and beverage services, delivering innovative culinary experiences that celebrate Miamis vibrant culture while elevating classic stadium favorites. The venue will host world-class soccer matches, concerts, and live entertainment year-round.Our business is all about people, and that includes you. At Delaware North, youre not just part of a team youre part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $55,300 - $74,600 / yearRequiredPreferredJob IndustriesOther