Sales Manager - Business Travel + Entertainment

SALES MANAGER – BUSINESS TRAVEL AND ENTERTAINMENT Reports to Director of Sales, position is exempt THE ROLE This leadership role requires the tenacity to build a network, it is not for the faint of heart. If you are known to have the grit that is associated with an entrepreneurial spirit, then we invite you to your next career opportunity. The Business Travel Manager is responsible for the forecasting Business Travel / Consortia Business, account production, and new account acquisition, as well as management of the Entertainment group market segment. This position will harmonize our culture, mission, values, and quality standards to assure maximized potential. This person must create an exceptional climate of professional & personable service that ensures the long-term satisfaction of team members, guests, and owners. WHO YOU ARE You are humble and understand the need to work side by side with others; and you take feedback to make things better seriously. Your career experience has been dynamic and is filled with numerous success stories of how you captured indecisive groups. For you to feel comfortable within our portfolio you will have familiarity with secondary markets and recognize that hospitality differs from city to city and even from neighborhood to neighborhood. You are comfortable with casual sophistication and realize the concept of luxury has evolved to be approachable and not cookie-cutter. WHAT YOU WILL DO Uphold and role model the company’s principles of People, Place and Character; and ensure your team and peers are also modeling the way of our values that drive collaboration, intuition and translocal hospitality Build and maintain a trusting and transparent relationship with all stakeholders, taking the time to develop rapport and respect with you peers Understand who the hotel is and what we aspire to be by following established practices and procedures Evaluates, solicits, sells and confirms business in assigned market area to meet overall budgeted sales and profitability, control dates, availability, and rates on guest rooms and function space Participate in the development of the annual sales and marketing plan by developing objectives, goals, and strategies for the BT/Consortia market, as well as the Entertainment market Supervise and coordinate day-to-day BT/Consortia sales operations, ensuring focus on goals and objectives Maintain complete knowledge of all hotel service/features, hours of operation and programs Meet and/or exceed expectations of monthly BT/Consortia and Entertinament revenue and sales goal activities Conduct quarterly reviews of accounts to ensure production and assumed pace for targeted goals Review reports and develop plans to pursue new business through proactive sales action plans Maintain contact with largest producing accounts, detecting increased potential, and ensuring amplified service Ability to lead all Business Travel/Consortia and Entertainment conversations with the Director of Sales, General Manager as well as regional support HQ team members and ownership if requested Annual RFP season business cases, re-negotiations and new contract agreements to align with future year budgeted revenues Ability to analyze data from market intel tools to set proactive plans in place to exceed Business Travel/Consortia and Entertainment revenue goals, and working with Revenue Manager Work with rooms division to forecast occupancy and inventory control to maximize results from different market segments Work with rooms division to establish rates, packages and Business/Consortia Transient Pricing Ensure all negotiations and contracts comply with established hotel policies and procedures Complete all required sales reports for Director of Sales Evaluate Entertainment leads, and strategize with Director of Revenue and Director of Sales to secure the business Attend trade shows and represent Hotel to gain and maintain Entertainment business HOW YOU WILL LEAD Exemplify leading by example by working directly with each member of the team Provide highly analytical thought and recommendations and continually seek out the facts Engage others in general conversation tactics to build rapport quickly; leading and adapting communication and presentation tactics to engage your audience Passionate in driving results of self and others and is comfortable in prioritizing their work and that of others Comfortable in identifying strategic needs and ensuring the implementation of a strategic plan Approach fact finding and discovery missions in a collaborative effort; valuing input and experiences of others that creates additional insight to uncover deeper issues Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knowing how to use discretion when appropriate WHAT YOU WILL NEED Minimum of two (2) years’ experience in Sales within upscale, lifestyle or luxury hospitality companies; prior Business Travel Sales experience required Bachelor’s degree in sales, marketing, communications, or hospitality is preferred, though not required, if you have proven years of experience in a Sales Manager role Professional proficiency of the English language in reading, writing and verbal communication Proficient with Opera or HMS, Delphi or similar CRM, Word and Excel Basic knowledge of property management and central reservation systems WHAT'S IN IT FOR YOU $80,000 - $90,000 annual salary Sales Incentive Plan Paid Vacation, Sick Time and Holidays Medical, Dental, Vision, and Pet Insurance Employer Paid Basic Life and AD&D 401(k) Retirement Plan with employer match Paid time off to volunteer for the causes you care about in your community Strong sense of belonging through diversity, equity, and inclusion WHO WE ARE Hotels done differently. At Aparium, we believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate. Located in the heart of Seattle’s storied Pioneer Square, Populus Seattle is poised to anchor one of the country’s most significant adaptive reuse developments. This historic building, originally constructed in 1907, built of sturdy brick and heavy timber is a testament to the craft of the hands that built it - merging the historic narratives of the great continental railways and the bustling seaport of Seattle. The 120-room boutique hotel features Pioneer Square’s first rooftop bar, a signature restaurant, and a design that evokes the feeling of a Pacific Northwest rainforest. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.